4.0
Pros: Competent staff that took control and made the ride complete. Cons: For this trip a little more attentiveness and help with bags and finding your way off the train safely. Tips: Have your tickets ready and pay attention to your stop.
5.0
Pros: Very comfortable ride & plenty of leg room. Nice train. Cons: Conductor & train coordinator were confused when it was time to board the train. Coordinator told us go to right, when we got there, Conductor said go back to left. Very unorganized. Tips: There will be a stop in D.C. where the bathrooms are emptied & cleaned.
4.0
Every time I take Amtrak the train us delayed either coming or going or both.
5.0
Pros: The train was clean, ran smoothly and in time. The employees were helpful and pleasant. Cons: There were way too many people for the seats available. The poor Amtrak employees were doing mental gymnastics to find seats for every who was boarding. They worked hard. Tips: Just be pleasant, we’re all in the same boat ( or train, as it were).
4.0
Pros: Even though it was a bit longer than usual due to a changeover in DC, the entire trip ended up being extremely cheap which was great. It also arrived crisply on time in Richmond and the time I spent in the quiet car, it was actually quiet. Cons: wish it had stopped at Staples Mill. Tips: What is wrong with you that you feel you must watch videos out loud without headphones? Or sitting in the quiet car with your cell phone notifications playing out loud? The silence button on that phone is not hard to find and it's incredibly rude to all the other passengers who want to sleep or relax.
5.0
Pros: my trip wae every exciting i enjoy the Sites scenery every Comfortable Train ride and the food. Cons: nothing everything was great. Tips: just enjoy your travels time.
5.0
Very economical and an easy way to travel. I was pleasantly surprised!
4.0
Pros: Enjoying vacation time. Cons: About 20% of the people on the silver line had their masks on. Staff members didn't tell us where we were or any updates. Power outlet in my seat did not work.