5.0
Pros: no messsing around... the driver got us to our destination EARLY... and the pick-up point was excellent. the drop-off point near Penn Station also shaved time off my trip. Cons: there were some squabbles (not on my seat but nearby) about seats that had been double allocated... or perhaps not. The driver handled it. Everyone got a seat... AND, we still arrived early. No Wifi or outlets... BUT, at the end of the day, the convenience of the location, and driver's speed (he was not SPEEDING - he just got on with his job and did it well). Tips: This is NO FRILLS... but I loved getting to my destination ahead of schedule. There was some sort of issue near me about people getting the same seat reservation... (yes, there were seat reservations, which I approve of!)... the driver handled this well and everyone got seated... and we STILL arrived ahead of schedule, in a responsibly driven vehicle. No Wifi, but the basics were well done.