5.0
Pros: The customer service. Cons: This trip was unforgettable! The service was outstanding, the process was seamless, and the overall experience was beyond what I imagined. Thank you for making my journey comfortable and enjoyable. Tips: My biggest tip is to stay calm and patient. Travel can be unpredictable, but a positive mindset makes everything smoother. Be prepared, but don’t forget to enjoy the journey!”.
5.0
Everything went smoothly, despite it being one of the the coldest days of the year.
5.0
Pros: Staff was very good thebtrain was old but clean. Cons: I don't understand why both business class cars are quiet cars. Seats are pretty good usb ports would be helpful. Tips: Definitely beats driving!!
5.0
Pros: Great price, great experience. i had to change my ticket with Amtrak and had no issues doing to. Cons: Should be able to make changes within the Wanderu app. Tips: triple check times before purchasing!
5.0
Pros: convenient parking to train. Cons: identify the empty seats on the outside of the train so you don't have to walk from one carriage to the next.
5.0
Pros: The leg room made such a difference for my comfort. Cons: Maybe the lighting. I had some trouble reading my book as the light wouldn’t angle enough toward me. Tips: When you can get a rate your like, travel Amtrak.
4.0
Pros: My trip wasn't during the height of the pandemic. My trip home was faster on a nicer train. My original train #55 was over 1hr 30minutes late. Customer SVC at Amtrak in New York helped get me on the earlier train. That was greatly appreciated. Cons: Trains that run on time and more visible customer service reps on the floor. I only saw one and he was helpful. Tips: Passengers prepare to wait and could be standing and prepare to find platforms on your own.
5.0
Pros: For the price this was a great way to travel. Very convenient, comfortable, and speedy. Cons: The prices could be more consistent. I’m shocked at the difference at times. Tips: Keep your eye on these deals. When you find them you can’t beat them for travel along the Northeast corridor.
5.0
Pros: Everything. Cons: It was great. Tips: No.
5.0
Pros: Courteous and helpful staff. Cons: Nothing. Tips: Definitely recommend.

















