5.0
Pros: The trip was smooth riding; easy sailing. Cons: N/A. Tips: N/A.
4.0
Pros: Even though we were delayed by an hour, the staff was exceptionally helpful and accommodating. we were moved to another train immediately and got home just fine. Cons: nothing. Tips: Just relax nothing about traveling is 100% guaranteed, go with the flow and allow extra time for all that could happen. Things happen!
4.0
Pros: it’s efficiency. Cons: arriving on time. Tips: Get to the station early!
5.0
Pros: Punctual, smooth, most importantly no traffic in 95 as always n ño accidents. Cons: Since I m non native English speaker, I prefer to read too. Listening is difficult due to language barrier. Hence if I get to read where I hv reached then it wld ease me. Tips: Use Google map to know where u are while on the train.
5.0
Pros: As this was my first train trip, I was impressed with how easy it was to get from Alexandria to Richmond. It was a short trip and I enjoyed not having to be on the highway. Cons: I have nothing to be improved at this time. Tips: Take the train!! It was great.
5.0
Pros: Everything was without problems. I felt safe and comfortable. Cons: I can't think of a thing. Tips: Travel light. Be polite.
5.0
Pros: Trip was easy ride,. Cons: Everything was great, no complaints. I was 30 minutes late due to track work.
5.0
Pros: SPACE AND QUIET 🤫. Cons: None this time. Tips: Enjoy the ride.
4.0
Pros: My ticket was very easy to purchase very easy to purchase and the seat was amazingly comfortable and the train was on time. Cons: All was satisfactory to me except for agent in Alexandria station very rude while printing me a paper ticket. Tips: Look forward to a pleasant trip and easy way to purchase tickets.
4.0
Custer service worker needs training on working with the public and showing respect for passengers.