3.0
I traveled from Boston to New York and had a few issues. We stopped at a gas station for about 20 minutes, but there were no updates from the driver. While sitting in seat 8, some liquid came from above, which was unpleasant. The bus also only had USB ports, no standard power outlets. Overall, the trip was less comfortable than expected
5.0
Pros: The bus was comfortable and on time. Cons: New modern buses. Tips: Definitely book your bus.
4.0
Pros: I liked the quickness. Cons: Nothing. Tips: None.
3.0
Pros: Quick and friendly. Cons: Cleanliness. Tips: Arrive early.
2.0
Pros: It was cheap and got there on time. Cons: The outlets didn’t work, the bathroom was super gross and had no toilet paper, and there were no rules about not playing phones out loud on speakers so other guests were extremely annoying.
2.0
The bus was extremely cold, the bus driver wouldn't turn on the heat on and everyone was freezing, older people had to ask in repeated occasions to please turn the heat on. My legs were numb and it took me hours to recover mobility.
3.0
Pros: Good bus, it was on time, communication about the bus was good, including the photo sent via email. Cons: - Make more announcements about arrival time, departure time, etc. No communication was done by the staff. - Seats were assigned, but the bus did not have any seat numbers. Many of us had to share seats, and we didn't know if we were sitting in the correct spot.
4.0
Pros: left on time. Cons: n/a. Tips: n/a.
1.0
Pros: There were serious safety concerns on our vehicle. Cons: More supportive bus driver and inspection of vehicle prior to our travel because there were major safety issues that caused a personal injury.
5.0
Pros: On this trip, I liked that everything was super was super easy and we arrived on time! Cons: Nothing really. Tips: bring headphones!
5.0
Pros: Comfort. Cons: Overhead space. Tips: N/A.
4.0
Pros: It was reliable and a clean bus. Cons: less confusion about where to board bus due to some construction. Tips: Book early and pick your seat!
5.0
Pros: The bathroom smells so bad they should cleaned well before loading and unloading passenger. Cons: The cleaning had to be very minusious. Tips: Great deal and on time.
5.0
Pros: The driver was driving safely. Cons: I was able to select the seat online but there wasn’t seat number in the bus. Tips: I don’t known about WIFI.
