5.0
Pros: Excellent drivers. Let us know about the driver switch process ahead of time so no confusion. Cons: All good. Tips: Make sure to pack for weather as it changes quickly around Portland and Cannon Beach. Also I traveled in February and spent the whole day there. Amazing but I had to wait for 6:30 bus and it did get chilly out. Most places there were closed unless you were having dinner. So just be prepared.
5.0
Pros: The bus was on time and very clean, and the driver John was super friendly and helpful. The announcement he made for getting through the U.S. border was very clearly. Cons: It would be great if the legroom can be more spacious and if there are outlets for charging the personal device. Tips: Plan the trip and book the tickets as early as possible so you can get better deal.
5.0
Pros: The driver was nice and courteous. We did not encounter any problems along the way. Cons: N/A.
5.0
Pros: Nice. Cons: I used bus for travel.i don't have any problems. Tips: It's safety and clean.
4.0
Pros: Convenient. Cons: Bus overbooked standing room only for part of the trip and was an hour late getting to destination. Tips: Arrive early, seats are limited and you may be standing.
5.0
Pros: Excellent job of the driver in spite of ice and snow on the road. Careful and attentive. Cons: No thoughts on this. Tips: Enjoy your ride.
5.0
Pros: The bus seemed efficient, had chargers, and stopped halfway through the trip for a bathroom break. Cons: The station the buses arrive at in Denver had no postings about where you should meet your bus and no announcement that my bus had arrived and was loading.
5.0
Pros: Clean bathroom and quick sevice. Cons: Payment site.
3.0
Pros: Not much. Cons: Bus was very crowded, stopped at every town between Madison and Chicago and no one got off.
5.0
It's a very scenic and beautiful drive.
4.0
Pros: Punctual departure and arrival. Cons: For the love of God, establish a procedure for tagging luggage with matching tag for passenger. I understand staff cannot touch luggage. But passengers must prove they’re taking their own. Mine was missing for 15 hours. A woman with a beaten up bag full of shoplifted clothing, took my LL Bean bag. She never reported she had the wrong bag. It was only returned when staff went to her home unannounced. You can bet I’ll step out of the bus on Saturday’s return at every stop to ensure mine’s not taken. Tips: WATCH YOUR BAGS!
5.0
Pros: Prompt departure and arrival! Clean bus! Easy access from the Denver airport to Union Station! And mostly the DRIVER!! Terry was careful and friendly and helpful as Steve was my last Bustang trip. It was like I had a family member pick me up from a long trip and took me home. I love the Bustang. Cons: Directions to the gate as you enter the bus area would help. Also, the info about bus arrivals could be clearer. (Greyhound vs. Bustang) 1st-timers are confused by the "Colorado Springs" destination/2 pm departure sign. "Southbound/ 1:50" would be more accurate. Tips: The drivers REALLY appreciate (and deserve) a tip. Also, don't count on a toilet on the bus- They do stop at a rest stop in Fairplay.
5.0
Please make sure there's WiFi on the Amtrak bus