4.0
Pros: Easy for me to get to penn station. Price was good. Cons: We were delayed in DC after the engine change. A problem with programming (?). A new crew took over in DC. They did. It seem sympathetic to our concerns about the delay. They could not give us info about a...
Pros: Easy for me to get to penn station. Price was good. Cons: We were delayed in DC after the engine change. A problem with programming (?). A new crew took over in DC. They did. It seem sympathetic to our concerns about the delay. They could not give us info about a time line. I asked if our delay was minutes or hours. The response was given in a way that was not sensitive to the passengers. I understand it was frustrating for them also but customer service is part of their job. In the end we arrived safely. Tips: Bring food and water and things to keep you occupied.
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5.0
Pros: I got to see my boyfriend. Cons: Things could be better, but it was sufficient. Tips: Make sure to wear comfortable shoes and brining some kind of a head rest is a must.
Pros: I got to see my boyfriend. Cons: Things could be better, but it was sufficient. Tips: Make sure to wear comfortable shoes and brining some kind of a head rest is a must.
5.0
Don't miss your stop
Don't miss your stop
5.0
Easy to navigate your website and book the trip, no issues at all. Thanks so much!
Easy to navigate your website and book the trip, no issues at all. Thanks so much!