31 January 2024- Couples tripBuffalo to New York
Pros: The bus was comfortable. Cons: I left my AirPods on the bus and have filed a lost & found, sent an email to Tribal Sun, and left a voicemail. They have GPS tracking and have been on the bus for almost a week now. I'd just like to be able to pick them up please! If so, it would be a 5 star review. Tips: Do not clip your AirPods to the outside of your bag. Rookie mistake.
29 January 2024- BusinessNew York to Albany
Pros: It’s good but it’s not on time. Cons: Yes. Tips: No.
22 January 2024- Solo travelNew York to Albany
Pros: I didn’t like anything about the trip. The bus smelled of smoke. Someone started smoking during the trip in the back. Cons: Ban smoking.
21 January 2024- VacationNew York to Albany
It was a quick and good trip.
16 January 2024- Visiting familyVirginia Beach to New York
Pros: I did arrive to my destination. Cons: No Heat for 7hours, I travel with my husband an a 7yrs old boy and we froze. It was a 7hour ride and it was soo.. cold. The passenger who sat in front of me chair fell back so far it almost slammed into my chest. A little further it would have been in my seat. We argued he was cold too and miserable so he was not being very nice. It was a horrible ride it was the first time I was miserable taking the bus. There was no warning sign for it being no heat on the bus. We were stuck and we couldn't get off because it was the very early in the morning we board the bus at 11:30 PM. We live in the city so, we had to ride it out. After an hour or two you realize it's not going to get warm. I deserve a refund for all 3 tickets that I bought. I had 1 small blanket that I wrapped my grandson in so he would not be very cold. It save him from the cold. Tips: Yes everything I just said. The tickets are not expensive But You may ride with No heat in the winter for 7hours with No warning. You may get into a physical fight with another passenger. Bring good air freshener because the bathroom smells. But the bus driver will apologize for the inconvenience.
15 January 2024- Visiting familyNew York to Virginia Beach
Pros: Arrived on tome. Cons: There was no heat on the bus and it was freezing temperatures outside. Tips: Bring a big jacket and a blanket.
12 January 2024- Visiting familyNew York to Virginia Beach
Pros: The bus was new, clean bathroom. Cons: The person in front of me seat fell backwards and almost hit me in my chest. He apologized but the customer could not stop his seat from going back to far and being in my face and chest. Then we argued about it. No heat on the bus so I froze for 7 hour because no one mentioned it before I got on the bus. That the bus had no heat and I was with an 7year old. There were other children on that cold bus for Hours. I want a refund for the Horrible service. That horribly Cold ride that I could not get off of because I live in the city. HEAT, Good seats that you can control and a bathroom that don't smell. Tips: Wear warm clothes in case there is no heat on the bus. Try to arrive early. Don't sit in the back of the bus because the bathroom smells very bad.
5 January 2024- BusinessNew York to Albany
Pros: Driver and Ticket-Lady. Cons: the bus need a wheel alignment or something to make steady drive. it was so very much of sheik - I got car-sickness.
21 December 2023- Visiting familyNew York to Virginia Beach
Pros: I wish there was a bathroom I could’ve picked a better bud. Cons: What I listed above. Tips: Make sure you pick a buswith a bathroom and check how long the trip is.
15 December 2023- Visiting familyBuffalo to New York
Pros: The bus driver was disrespectful i was sleep be snatched my blanket off my face & knocks my arm screaming in my face i owe him money for the bags under the bus so I said don’t touch me he proceeded to keep pushing and yelling. Cons: The seats are way too small and confined.
8 December 2023- Solo travelBuffalo to New York
Pros: I like the price !! On time arrival. Cons: Provide more heat. Tips: Bring a blanket if you are traveling during the winter.
6 December 2023- Visiting familyAlbany to New York
Cons: Reinforcing rules and regulations. Do NOT allow smoking marihuana on the bus . The driver did not do much about it. He screamed from his seat to stop smoking , but that was it!. Very bad experience for me . The whole bus smelled marihuana. But smell was not strong in the front, by driver.. Tips: Do not seat at the very back of bus. Make sure bus driver stops the bus and makes sure that the rest of passengers are happy and secured. When a complaint gets reported . Make sure driver listens to your complaints and help.
26 November 2023- Visiting familyAlbany to New York
Pros: It left on time. Cons: The bus arrives an hour or more late to the destination every time. Most seats are broken and cannot be moved back or forward. The charging outlets never work. People talk loudly on their phones throughout the entire trip. Tips: The money you save is not worth the inconvenience. It's too long a trip to be so uncomfortable for such a long time.
26 November 2023- Visiting familyVirginia Beach to New York
Pros: It got me to where I needed to go. Cons: Does restroom was very filthy and stinky. Tips: To be fair, I must say, I usually use Wanderu for my Virginia trips. This particular one because it was for Thanksgiving The traffic was very heavy and that’s why we were two hours and 15 minutes late arriving. But for the most part, they’re usually on time.
26 November 2023- Regular commuterAlbany to New York
Pros: Nothing was late dropping son off almost got arrested. Cons: By being more professional. Tips: Be prepared for anything.