4.0
We encountered multiple traffic congestions. Is this bus route the fastest? Google maps suggests a different route which is supposed to be faster.
4.0
Pros: I enjoyed the ease of finding the bus and the ride itself was nice and smooth. Cons: The wifi would connect to my computer, and then a split-second later, it would disconnect, so I would love for better wifi implementation. Tips: Try to get there early and have your ticket ready before boarding.
5.0
Pros: Bus driver was very helpful. Cons: You should have a stop on the East Side of NewYork.
5.0
Employees were efficient, communicative, and friendly.
5.0
Pros: For the money I paid, I got better service that I could wish for! It started with me having trouble changing reservation on line. I called customer service and the representative was very helpful, polite and professional. The bus was a bit late, and arrived late, but the trip was during holidays and I wasn’t expecting all smooth moving traffic trip. The staff while waiting for the bus was pleasant, clearly explained where to line for the bus,. Cons: All was perfect for the price I paid.