3.0
Bus Driver needs to do "things the way they are supposed to be done" as he said after the huge catastrophe. Did not check our names off the list until there was a problem with not enough seats on the bus. This led to a 30+ min delay with many people being kicked off the bus after the bus driver originally letting them on the bus and said that they were on the right bus.
5.0
Pros: How smooth the experience was. Cons: Nothing. Tips: Be aware of traffic and breaks that may extend arrival time.
4.0
Pros: It was pretty quite. Cons: Cleaness and arrival time. Tips: Its a decent ride.
4.0
Pros: We left on the 7:30am bus from Vienna to Manhattan on 12/28. The driver was so awesome that morning! She was friendly and helpful and just awesome. Wish I could remember her name. Cons: The one hour delayed arrival in Manhattan due to unscheduled stop in NJ that took quite awhile. Not the end of the world, we didn’t miss our reservation but it was a bit too close for comfort.
4.0
Pros: Seeing NYC for the first time. Cons: Seats were uncomfortable, prices were expensive. Tips: Arrive early so you can get the seat you’d like.
4.0
Pros: Convenience of it. Cons: Arriving on time. Tips: Plan to come 45 minutes late.
5.0
Pros: Quick and easy, bus was clean. Cons: Bus stopped to pick up another driver in NJ which created a 15 minute delay, on top of traffic we got there 45 minutes later than expected. Otherwise it was good. Tips: Be on time, there is luggage storage in the bottom of the bus. Some buses have overhead compartments. Ours had a big sign that said no speakers, only headphones/earphones, which was appreciated but there were people who disregarded it and spoke on speakerphone for personal calls. There was WiFi but my phone would not connect.
4.0
Pros: The bus was clean. Cons: The driver was instructing and interrupting people in a threatening tone. Tips: Just enjoy your ride.
4.0
Pros: Comfortable and efficient way to travel. Cons: Keep up the good service. Tips: Prime bus service is worth it.
5.0
Pros: Clean bus, left right on time from the station and got to NYC right on time. Cons: WiFi was slow. Luckily I had mobile data to use but if I didn’t, the WiFi would have been useless.
5.0
Pros: Great value! I took Best Bus Prime and it was GREAT! Cons: Wifi could be better. Maybe too many people on it at the same time.
4.0
Pros: Not bed. It took a long time due to heavy traffic. Also, the bus driver kept braking suddenly, so the bus was jerky. Cons: lease increase the frequency of luxury bus departures.
5.0
Pros: Good price and comfortable. Cons: irs ok. Tips: Good wifi!











