4.0
Pros: Most of the stops were made as planned and roughly on time. For a 4+ hour trip, only being 30 minutes late in the end isn't terrible. Cons: The scheduling could be just a bit tighter. There are a lot of variables but I would have preferred to arrive when the schedule said I would. Tips: This is no fault of the bus company, but there was a man who sat right next to me for hours who made me very uncomfortable. Incessantly starting conversation, offering me beverages, "falling asleep" with his head on my shoulder. As a female solo traveler I did what I could by sitting as close to the bus driver as possible, but still ended up in an unpleasant situation for most of the ride. Just something to keep in mind if it's your first time and you are wondering what to expect. This was a negative experience that will unfortunately probably bar me from using the bus again if I'm by myself. I felt unsafe.
4.0
Pros: I enjoy being able to use travel time to read and relax. Cons: We left a bit late and we arrived in Madison a bit later than scheduled. MIssed my metro bus connection so needed to be patient for the final leg home. The toilet was not able to handle the amount of toilet paper that accumulated in the bowl. Did not want to risk flushing it in fear of clogging. Tips: Be patient and realize everyone is doing the best they can.
3.0
Pros: I liked the cost. Cons: Customer service.
5.0
Pros: Great. Cons: Afternoon trips to the airport.
4.0
Pros: The driver was very friendly, communicative and helpful throughout the ride, and the driver made sure we arrived at the destination on time. Cons: Holding customers accountable to clean after themselves more often. The WiFi service needs to be improved big time, I used the WiFi for only 10 minutes and I couldn’t use it again for the rest of the ride very frustrating. Tips: The Jefferson line is reasonable and affordable for travel. It leaves and arrives on time so don’t be late.
5.0
Pros: Very Prompt. Got early to destination. Cons: Nothing I could think of. Tips: Bus leaves on schedule, be early.
1.0
Pros: Quick. Cons: The drivers patience ... Plus no wi fi asked for it bus driver didn't turn it on.
4.0
Pros: The bus was really nice and had a stop at Kwik Trip. Cons: It wasn't on time. Tips: Look at the Jefferson app to see travel times.
5.0
Pros: It feels good to use mass transit for these kinds of weekend visits. Tips: Arrive at least 15 min. ahead of time, and be prepared for buses to leave 10-15 min. after the designated time. Drivers usually make up time during transit.
2.0
Cons: The bus driver let us know that the outlets were all broken, and the wifi on board was also not working. Tips: Bring a portable charger for electronics!
4.0
Pros: Staff was very nice and friendly. Cons: None of the outlets worked. Tips: pre charge your phone, the outlets don’t work.
5.0
Pros: I just love the simplicity of Wanderu it simply shows me the applicable Jefferson lines rides available in the easiest interface ever. I simply get on a comfy bus at the set spot at the set time and relax til I’m home. Way better than driving! Cons: Sometimes Jefferson busses stop at stops that no one gets on or off at. On busses of less than like 30 people I would think these stops could be avoided entirely… Tips: It’s all so great that few tips are really needed in my opinion!
2.0
Pros: We stop to use the restroom for thee over size people who can't fix in the bathroom. Cons: Bring the rides back to affordable pay. Because I stuck in mpls because it high price. Tips: Be able to watch movies if you can. And have a place to charger your phone.