5.0
It was a good ride quiet and calm I slept most of the way
5.0
Pros: No complaints. Cons: The electric plug ins on the left side of the seating did not work but the right side did. There were not many passengers so it was an easy swap.
5.0
Arrived on time. Was able to complete my business and returned same day to Chicago.
5.0
Pros: Peaceful. Cons: Timing. Tips: Be prepared for delays .
5.0
Pros: Comfy and clean. Cons: Nothing! Tips: Follow the directions they send ahead of time and you will have no issues.
4.0
Pros: Being on time. Cons: I was not sure in what queue I should wait to enter the bus or where the bus spot is in the parking lot. I had difficulty or had to wait in a long line to ask this simple question. No sign was in the waiting room.
4.0
Pros: I appreciate the quickness and ease of being able to buy a ticket and hop on board. Cons: The Wifi has always been a bit unbearable, but could be because there is so many people trying to use it. Also, the bathrooms were not working. Tips: Just make sure to arrive at least 30 minutes early. I believe seats are first come first serve, so it’s better to get your seat and be comfortably seated and a little early.
4.0
Pros: I was happy that it was a direct trip. Yes, there were a few stops, but only briefly. Cons: The restroom on the vehicle was not working. This is difficult with a full bus of people and no stops anywhere. Tips: Arrive at least 30 minutes prior. Amtrak lacks proper directional signage, so you will be looking around or asking for help.
5.0
Pros: Inexpensive rates. Tips: The bus was ready on time and boarding was immediate so don't be late!
4.0
Pros: Decent bus, and not fully 30 minutes late - more like 20. Cons: Only delay was because the driver didn't start loading until take-off time, and there was a wheelchair user who needed accommodation. That whole process should be much more prompt.
5.0
Pros: The driver drove safely and he got me there on time. Cons: Everything was smooth. Tips: Carry bags that don’t take up too much space.