5.0
Pros: The drivers were very friendly and informative, they made sure we knew which stops would have food/bathrooms, etc. and answered any questions we had. Both buses were comfortable, and there were so few passengers on the 8:10 am departure bus and subsequent connection that I could stretch out and put my bags on the seat next to me. The bathroom was clean as well. I like the new connection spot of Buffalo airport (so clean and nice spot to have lunch) way more than Buffalo bus terminal (not so nice). Cons: nothing! Except that the wifi isn't as strong as I would have liked. I could text but not do video calls, and I could not listen to a podcast that hadn't been downloaded first. Tips: Bring food if you're not into fast food/gas station snacks. Also, fyi - very few ppl are wearing masks at this point - I kept mine on just to feel safe as I don't want to come down with COVID while in the US!
5.0
Pros: It was mine. Cons: Cleaning between stops. Tips: Clean up after yourself. Call yoir bank.