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Didn’t receive my ticket from National Express

How to resend your National Express ticket to yourself

Good news!

You are able to resend your ticket to yourself by going on to https://www.nationalexpress.com/en and clicking on “Manage my booking”.

National Express home page with an arrow pointing to the Manage my booking link

Once there, you will enter the confirmation reference number. The next screen will ask you for the email address used to purchase the ticket.

National Express Manage My Booking page with the Ticket Number field outlined in red

Your ticket details will populate and you can view your ticket by going to the “View my ticket” tab and clicking on “Continue”.

National Express booking options with an arrow pointing to View my ticket

There, your ticket will be shown, you can print or download your ticket on your mobile device.

Safe travels!