5.0
Pros: Everything was good! The drive felt extremely short. Cons: I think everything was just fine. Tips: Sometimes it can get uncomfortable sitting next to someone, but it’s still a nice trip.
4.0
Pros: Trip was comfortable and on schedule. However, the WiFi connection did not work for the entire trip. Cons: No help unloading bags before departure. Tips: Good deal l.
5.0
Pros: clean and in good condition. Cons: Faster Wi-Fi.
5.0
Pros: I had a miscommunication issue with my trip from Virginia to NYC. I called customer service multiple times because I couldn’t see the bus even though I was more than 30 minutes earlier. Regina verified that I was at the right location, right time.. however, I couldn’t locate the bus! She stayed in the line the whole time and followed up with me. Then I thought i finally was on the right bus but it wasn’t . I missed the bus because I never located it seems i was at the right location, but in a different area. Regina helped me the whole time and was able to accommodate me in a different bus the same day. She was awesome and she was very kind the whole time!!!! Cons: My whole experience was great. However, it would be helpful to always send the location on where to stand and even how the bus looks like.
5.0
Pros: I really enioyed the bus ride and love the service! Cons: N/A. Tips: N/A.
5.0
Pros: Convenience. Tips: It gets chilly on the bus sometimes, bring something warm to wear.
4.0
Pros: The bus very clean they offer water but always arrived late in destination I always take this bus and it’s the same. Cons: Arriving time. Tips: Take this bus they are very good and friendly drives and clean 👌🙏.
5.0
Pros: Good price and comfortable. Cons: irs ok. Tips: Good wifi!