Based on 65 reviews
Overview Ratings (Out of 5)
Users that traveled from New York to Washington with BoltBus report that they were happy with the WiFi on board 52 percent of the time.
January 6, 2020Vacation
Boarding was chaotic and no one present to help get bags loaded orderly.
January 4, 2020Visiting family
There were no plugs on the bus to recharge phone.
Charge phone fully and bring a portable charger.
January 4, 2020Solo travel
Bolt bus needs to do a better job of organizing lanes. The current strategy is a mess. Bolt bus needs to have at least one person assisting the driver to load and offload bags from the bus. I saw many seniors struggling with their luggage while the driver just stood the...More
Carefully weigh whether it's worth taking bolt bus as opposed to other bus lines. Bolt bus doesn't provide any of the other amenities (help with luggage, bottled water, boarding by order of arrival) that other bus services offer.
January 2, 2020Solo travel
First of all, the bus to Washington D.C. was so pleasant and nice.The returning bus was a little old, but it was still okay.However, in common, the creak between the windows and the walls sounded gruesome.
I want you to fix the creepy noise between the window and the wall.
December 24, 2019Visiting family
Arrive early to get the seat you want.