5.0
Pros: Comfortable ride and relaxing… Cons: Couldn’t ask for a better ride, couldn’t think of any extra improvements.. Tips: I would recommend this website when traveling to my family and friends.
5.0
Pros: It was easy to understand where to go, everyone was helpful, and it went as expected. Cons: I'd like to have been able to sit with who I made my tickets with, but the bus was too full. Tips: Arrive early.
5.0
Pros: It was right on schedule. My son missed the first bus that he was scheduled for. The awesome worker took my son right away and rescheduled him for the next bus without ANY difficulty. I thanked him. Didn’t get his name but, I absolutely appreciate it very much. Thanks again for your service. Cons: The drop off in Pennsylvania is very lonely when it is dark. Maybe you should have staffs on with a waiting are inside. Tips: Don’t leave your garbage on the seat and floor.
5.0
Pros: With regard to the previous question, the pandemic is OVER. All was fine. The trip was fine. What I DID NOT LIKE was Port Authority. I keep telling myself I never want to go there ever again, but your buses do - to places where trains do not go. Port Authority is the pits. But the bus? Fine. Cons: Well, someone could serve meals...seriously, all was fine. Tips: Arrive early to get the seat you want.
4.0
Pros: I didn't have to drive. Tips: Bring something to do ( book to read).
5.0
Pros: My trip was quite and very comfortable. The driver was at a safe pace. He had a smile when I got on and when I got off the bus. I would driver with this company again. Cons: I'm not sure yet? This is my first time taking this bus. But when I take you again I will let you know. Tips: No.
5.0
Pros: I loved how easy the bus trips made it easy to travel & the price of the trip was great as well. Cons: everything was perfect! Tips: show up to station a few minutes early, bus schedule is very precise.
5.0
Bus departure was late leading to late arrival in Philadelphia
5.0
It was a straight shot. No stops in between where I started and where I ended.
5.0
Pros: Scenery while traveling. Cons: I guess it helps if you are not a first time traveler. Tips: Just relax and wait to arrive at your destination .
4.0
Pros: New, clean coaches, good PABT staff, quiet riders (Re the above pandemic question, my trip was post pandemic). Cons: 1.There is the Stroudsburg bus station, and then there is the Park and Ride listed on your material, with a different time (5 min difference) suggesting a different location. When I went back online later to book a seat, only the 5-minute later (assuming it was Park & Ride) location was listed. I phoned Martz to inquire if the bus would first stop at the Stroudsburg bus stop, and was told no. However, when I arrived, the bus DID stop at the Stroudsburg bus stop first, and that was where the Park & Ride was! Your listing was at least unclear, if not wrong. I previously told my meeting party to meet me at the nearby stop location unlabelled on your map, which I assumed (with no info to the contrary from you) to be the separate Park & Ride, and I departed Martz and continued with my meeting party. In fact, that location is known as EAST Stroudsburg, not so labelled on your map or material. 2. After noticing the cars at the Stroudsburg bus stop and realizing that this might be the Park& Ride as well, I asked the if this was the Park & Ride, and the driver repeatedly stated that "this was Stroudsburg and the other place was EAST Stroudsburg" not answering my question, and a surprise to me as I did not remember seeing EAST Stroudsburg stop on your information (and an unmarked marker on your posted map that I later found was East Stroudsburg), only Stroudsburg and a separate Stroudsburg Park & Ride. Rather than give me a straight answer to a simple question, the driver seemed amazed that knowing the difference between Stroudsburg and East Stroudsburg would answer my Park & Ride question. So 1. your info was misleading or incomplete, 2. your driver was impatient and not hearing/answering my question. In the scheme of life, minor issues, but you asked (thank you). As to your WIFI question below, I think there was WIFI onboard, but I could not get on and I saw no posted directions to help. Tips: Bring your own (non-Martz) map; get confirmation info from locals.
5.0
Pros: Relax. Cons: Año time. Tips: Made reservation.
5.0
Pros: Everyone was nice and it was very quiet ride. Cons: Just keep on improving Martz. Tips: You going to love the quiet ride and the clean bus.
5.0
Great driver, and comfortable seats.
5.0
Pros: Didn’t travel during then. Tips: No.