How Buses & Trains Are Staying Clean During Coronavirus

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At Wanderu, your health and safety are our foremost concern.

In the midst of the unprecedented COVID-19 (aka “coronavirus”) outbreak, we stand behind CDC guidelines that caution passengers against non-essential travel. That said, we recognize not everyone is in a position to completely abstain. Whether it’s for work, to take care of family or to get back home, some circumstances inevitably require travel.

For details on carriers’ ticket change & cancellation policies and Trip Protection, visit our COVID-19 Travel Alert page.

For that reason, we’ve been keeping tabs on the efforts our trusted partners are taking to keep their vehicles clean and properly sanitized. Below we’ve published a list of the measures different carriers have announced they’re employing, and will continue to update the list as more details come in. Scroll down to find a specific carrier, or scan them all to see the action being taken across the industry.

Updated on 3/27: We have removed carriers that have temporarily suspended their service. The carriers listed below are still running. Some may have reduced their regular service due to decreased demand.

Amtrak

To reduce risk, Amtrak has implemented the following measures: 

  • Enhancing cleaning protocols: Amtrak has increased the frequency of cleaning services on trains and at stations to multiple times a day, and in some cases, on an hourly basis. The carrier has increased the use of disinfectants to wipe down handrails, doorknobs, handles and surfaces.
  • Increasing disinfectant supplies: Amtrak has increased the quantity of sanitizers and disinfectant wipes available for customers and employees throughout trains and stations.
  • Reinforcing good hygiene practices: Amtrak is regularly sharing best practices with employees and customers on ways to protect against communicable diseases.

Read about the full measures here.

BadgerBus

BadgerBus is implementing the following cleaning procedures:

Bus cleaners have been trained to pay close attention when cleaning the items below with soap and water, and spraying with disinfectant each time a motor coach returns from a trip. Drivers will wipe down these same surfaces with disinfectant wipes at the end of each day, during multi-day trips. BadgerBus drivers will ensure sanitizer wipes and cleaning supplies are available on every trip.

Items to pay special attention to while cleaning:

  • Handrails for entering and exiting the vehicle
  • Armrests
  • Driver steering wheel
  • Dash area
  • Headrest
  • Window sills
  • Restroom door handles
  • Restroom handrails
  • Vehicle sprayed well with disinfectant spray on a regular basis
  • Baggage door handles interior as well as exterior
  • Have Sani-wipes available on vehicles for operator and passenger usage.

Read the full statement here.

Barons Bus

Barons Bus’ motor coaches are cleaned daily by their service team. The carrier has increased the frequency of sanitizing surfaces that people regularly come in contact with including the windows and window sills, hand rails for entering and exiting the vehicle, arm rests, driver steering wheel, dash area, head rest, restroom door handles, restroom handrails, overhead compartment handles, overhead handrails, and any other hard surface on the motor coach.

All hard surfaces are cleaned with an EPA approved Lysol disinfectant.

The carrier has installed hand sanitizing dispensers on every motor coach. Barons Bus drivers are encouraged to use the sanitizer every time they enter and exit the vehicle. Passengers are encouraged to use the sanitizers every time they enter and exit the vehicle.

Read the full statement here

BestBus

In response to the concerns surrounding the Coronavirus, BestBus has implemented the following precautionary steps to ensure the health and well-being of customers and employees:

  • All buses are being thoroughly cleaned/disinfected, daily.

  • All buses are equipped with alcohol-based sanitizer dispensers or wipes available for passengers’ use, as they see fit.

  • All drivers have been issued additional sanitizers and have been instructed of the importance of these precautions.

Read the full statement here.

BoltBus

BoltBus has taken the following measures: 

Increased bus cleaning: The carrier has increased the amount of wipe-down cleaning of high touch areas, including seats, arm rests, handles, windows and seat belts, throughout the day with a CDC recommended disinfectant. This is in addition to standard deep bus cleaning and sanitization that occurs after each bus trip.

Increased terminal cleaning: The carrier is disinfecting common surfaces more frequently with the same CDC recommended disinfectant. Additionally, they have made hand sanitizer more widely available for customer use.

On board: BoltBus has approved hand sanitizer available in each restroom.

Because BoltBus has no middle seats, each customer traveling on BoltBus has an aisle or a window seat. No one is seated between two other customers, which gives everyone more personal space.

A quick boarding process limits the amount of time waiting in terminals or in boarding lines. Boarding begins at 20 minutes prior to departure.

Coach USA

Coach USA has implemented the following measures: 

  • The carrier has been and will continue to wash and wipe down all buses on a daily basis. 
  • They are providing individual hand sanitizers to all employees.
  • Disinfectant wipes will be placed on all buses so that high traffic areas, hand rails and hard surfaces can be wiped down regularly.
  • Disinfectant wipes will be made available in common work areas in every depot and office so that all door knobs, and hard surfaces can be wiped down regularly.
  • While en route with passengers, all efforts will be made to allow as much fresh air as possible into the bus. 

You can review the full statement from Coach USA.

Cold Shot

Cold Shot has implemented the following measures: 

  • The carrier is sanitizing every bus before every trip, which includes cleaning all touch points with disinfectant.
  • They have made hand sanitizers available at every stop and are actively promoting their use to every traveler.
  • To enable social distancing, the carrier is blocking every alternate seat.

Read the full statement here.

Ebus

The carrier has been taking extra measures in their operations, such as enhancing cleaning and sanitization protocols, communicating hygiene and safety tips to staff and passengers in offices and on coaches, and encouraging social distancing.

Read the full statement here.

Express Arrow

Express Arrow published the following announcement on their website: 

In an effort to keep customers, visitors and employees safe from Coronavirus, we are taking proactive steps to prevent the spread of the disease. Please ask your nearest Express Arrow ticket agent for more information.

Greyhound

Greyhound has enhanced the sanitation procedures on their buses and in privately owned terminals, as follows:

Social Distancing – With the lower demand for travel, our buses just aren’t full right now. Greyhound is encouraging customers who need to travel, and feel well enough to travel, to take advantage of the extra space onboard our buses to spread out and create social distance from one another. While operating the bus and making announcements, drivers are separated from the passenger area by a plexi-glass shield.

Cleanliness & Sanitization – Greyhound has increased the amount of wipe-down cleaning of high touch areas on all buses, including seats, arm rests, handles, windows and seat belts, throughout the day with a CDC recommended disinfectant. The driver area, including steering wheel, control instruments, handles etc, is also sanitized with the same CDC recommended disinfectant. This is in addition to the carrier’s standard bus cleaning and sanitization that occurs after each bus trip. If advised by the CDC of an employee or a customer who has traveled on a Greyhound bus and is exhibiting coronavirus symptoms, that bus is removed from service and it goes through a complete decontamination process.

You can find more information here.

Jefferson Lines

Jefferson Lines published the following about their cleaning and sanitization processes:

Vehicle Cleaning – The carrier has implemented expanded cleaning and disinfecting processes. Jefferson Lines routinely uses EPA approved disinfectant in the lavatories as well as interior cleaner throughout the rest of the bus. In addition to an upgraded disinfectant, the carrier has expanded the use of the product throughout the bus and trained bus cleaners on items requiring special attention while cleaning. They have also asked drivers and depot employees to wipe down surfaces with a disinfectant at the end of each day during multi-day bus movements.

Sanitization Products When Traveling – Jefferson Lines has made hand sanitizer available at company-managed terminals and have asked third party agents to make it available as well. The carrier recommends to consider bringing your own hand or surface sanitizing items onboard, but they ask that you do not to use items that contain bleach, or have “plus bleach” on the label, as they risk damaging hard and soft surfaces of the vehicle.

Jefferson Lines is not providing face masks to customers, as the CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19.

View the full press release here.

Landline

Landline has implemented the following precautions:

1. New cleaning procedures – All employees have been instructed to regularly wash hands and wear disposable latex gloves while loading and unloading baggage. Facilities, buses, equipment and frequently touched surfaces will undergo regular disinfection. Employees who are exhibiting any symptoms of illness have been asked to stay home.

2. Every passenger is guaranteed their own row – In following CDC recommendations, the carrier promotes responsible travel by assuring that every passenger has their personal space. Families and those with travel companions will be able to sit together once onboard their trip.

Red the full statement here.

Maritime Bus

Maritime Bus has implemented the following procedures:

  • The carrier has increased disinfecting practices for motor coaches in addition to existing infection control practices such as hand sanitizer availability in stations and heavy-duty cleaning of motor coaches. They have implemented additional sanitization practices on their motor coaches that include a disinfecting wipe down of all public touch areas on motor coaches after every trip.
  • Maritime Bus has followed social distance guidelines and reduced the capacity on all vehicles by 50%.

Read the full COVID-19 update on their website.

Megabus

Megabus announced they’d be taking the following steps:

  • The carrier has been and will continue to wash and wipe down all buses on a daily basis. 
  • They are providing individual hand sanitizers to all employees.
  • Disinfectant wipes will be placed on all buses so that high traffic areas, hand rails and hard surfaces can be wiped down regularly.
  • Disinfectant wipes will be made available in common work areas in every depot and office, so that all door knobs, and hard surfaces can be wiped down regularly.
  • While en route with passengers, all efforts will be made to allow as much fresh air as possible into the bus. 

Review the full coronavirus update here.

Peter Pan Bus Lines

Peter Pan Bus Lines released the following commitment to cleanliness:

Bus transportation is one of the safest methods of travel with a constant flow of fresh, filtered air coming into the bus. Peter Pan Bus Lines buses have always been cleaned according to established industry protocols in order to ensure the health and comfort of our passengers and drivers. In addition to normal everyday cleaning, we have elevated the level of interior cleaning using safe, approved, and hospital-grade disinfecting products. All buses also have hand sanitizer available.

Read the full statement here.

RedCoach

RedCoach has implemented the following procedures:

  • The carrier is providing hand sanitizer to all customers and employees onboard all buses, as well as at the Orlando Terminal.
  • They are cleaning and disinfecting all buses regularly during the day, within services, and on a daily basis.
  • They are frequently cleaning and disinfecting the Orlando Terminal, and constantly refreshing the frequently touched surfaces with disinfecting wipes.

Read a full description of RedCoach’s measures here.

VIA Rail

VIA Rail has implemented the following cleanliness and sanitization procedures:

  • The carrier has increased how often their trains and stations are cleaned.
  • VIA Rail is distributing antiviral products, such as hand sanitizer, at key points of contact.
  • Employees have been trained in additional preventive and reactive measures as recommended by Health Canada .
  • A dedicated committee is proactively meeting on a regular basis to monitor the level of risk associated with COVID-19 and ensure that appropriate procedures are implemented and communicated to employees and passengers.

Visit VIA Rail’s COVID-19 landing page here.

That covers the extent of bus and train carriers who have announced specific cleanliness measures at this time. We will continue to update this page as details change and more information becomes available.

Wanderu also partners with numerous airlines to find you the cheapest deals to destinations all over the world. If you are curious about how a specific airline is handling cleaning and sanitization, we recommend you visit their website directly and/or contact their customer service. For the best way to reach the carrier or airline you are looking to travel with, check out our carrier contacts page.

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About the author
Tyler Moss

Tyler Moss

Tyler Moss has danced on tables at Oktoberfest and petted alpacas in the Andes. He prefers to eat at restaurants where the menu is in a language he can’t understand, and likes bars where the lighting is dim and the drafts are cheap. His writing has been published by Condé Nast Traveler, The Atlantic, New York, Outside, Atlas Obscura, Playboy and other fine venues.