2.0
Pros: train was first announced as 10 minutes late. Then 25. Then 30. Then 40. Then 35. Ended up close to an hour late, with no explanation. Unacceptable. Cons: Tell us what is going on. Tips: Don't expect an on time trip - both ways were delayed, one for close to an hour, the other only 12 minutes. But, still....
5.0
Pros: Beautiful place, a variety of cuisines from around the world, very friendly people who were always willing to assist and indulge in meaningful conversation. Cons: I paid different prices for two tickets which was a bit strange. The tickets were a bit pricey in my opinion. Tips: Overall I would recommend your service for its convenience and efficiency.