5.0
Pros: My bus driver told me exactly what platform the train transfer would be, which is something that past employees had never done before. It would have saved me from a ton of anxiety and stress if that had been the case my first 2 times using Amtrak! 🙃. Cons: Get more employees like the bus driver I had! 😃😃😃. Tips: Don't be intimidated by the size of LA Union Station. Also, sometimes your train number won't match the one on your ticket, so be wary!