4.0
Pros: What I liked most about the trip was that the conductor - who I found out to be a Mr. Christopher Moreland - made up time when he could which had us in not as late as what was expected when we boarded the train....this was most appreciated and I wish him to receive recognition for his concern for customer service in this regard.... Cons: I see in the following question was there working WiFi onboard, and to be honest I did not even know you all had that...perhaps this should be promoted more if you do....
5.0
Pros: The staff were very helpful, warm and above all provided excellent customer service. I would share the experience with others. Cons: You should encourage one day special. Tips: Others recommended going further to Chicago and California.
5.0
Pros: I Loved the scenery and the crew was very nice and polite. Cons: The step area was kind of narrow and I have trouble climbing up stairs, with my leg being numb and doesnt work well. Tips: Go for the ride of your life and have fun.