4.0
Pros: Plenty of time to talk to other passengers. Good food at a reasonable price. I had a couple of choices for meals that were gluten-free. Good coffee. I had time to write letters and read my book. I never felt crowded and I appreciated not having to go through security screening or walk long distances to board or to collect baggage, or to meet the person who was picking me up. Cons: Have working WiFi. Provide a route map so passengers can follow the progress of their trip from station to station. Provide more berths and/or roomettes so that more passengers can sleep comfortably at an affordable price. Tips: If your trip involves overnight travel, book a place in the sleeping car.