4.0
Pros: the staff was informative and helpful. Cons: the timing predictions. Tips: be prepared to stay longer than expected because of traffic delays.
5.0
Pros: wifi was not working. Cons: wifi. Tips: please make wifi working and arrange a water tap in bathroom.
4.0
Pros: Good actitud from the staff. Cons: The drivers speak extra loud even when is a overnight drive. Tips: Only use the Barth room if you don't have any option.
5.0
Pros: A lot of empty seat. Not crowded at all. Nice for that. Cons: The bus got late fo 30mns. Hoping it will be better next time. Tips: No need to book seated number. They got plenty empty seat!
4.0
Pros: Communication from the driver, and a priority on safety. Cons: More communication is always good. Tips: Bring everything you need to be comfy, including snacks and water should you get stuck as we did <3.
2.0
Pros: it was very cheap. Cons: The driver was very unpolite- someone was 2 minutes left and she would not open the dors- the guest outside screamed and she drove away Also the driver used 2 whole seats for her suitcase - 1m next to it was a space for suitcases but she refused to move it.
4.0
Pros: Good interaction with bus driver, good updates from Megabus about new dispatcher/servicer. Cons: Would like more information on where I would be picked up, first time at San Jose station and staff was helpful but next time (if I don't have the time, for example), I won't be able to make mistakes and miss my bus—to help this I'd like a map/more information, maybe pictures, about the location that I'm departing/arriving at. Tips: Arrive early!