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Search & book cheap Amtrak City of New Orleans train tickets

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About Amtrak City of New Orleans

The City of New Orleans is a passenger train service operated by Amtrak that connects Chicago with New Orleans, by way of Memphis. As the average one-way start-to-end journey takes about 19 hours and 30 minutes, there is only one trip per day in either direction. Along the way, the train stops at 20 cities, including Champaign, IL, Fulton, KY, and Jackson, MS. In New Orleans, you can transfer to Amtrak’s Sunset Limited service that travels west to Los Angeles. Depending on your departure city and final destination, in addition to how far in advance you book your ticket, ticket prices for the City of New Orleans train can vary from $3.50 to $265.00.

To take advantage of the scenic views that surround the train as it cuts through some of America’s most breathtaking natural landscapes, the City of New Orleans train comes equipped with a Sightseer Lounge that features panoramic windows, allowing passengers to take in the beauty of the passing scenery.

The City of New Orleans train first started running back in 1947. It was part of the Illinois Central Railroad until 1971 when Amtrak took over. This is the only Amtrak route that serves the state of Kentucky.

Contact Amtrak City of New Orleans

Phone number: US: 1 (800) 872-7245

Quickview

Amtrak City of New Orleans train coverage

Daily Trips58
stations20
cities20
countries1

Amtrak City of New Orleans train amenities

Amtrak City of New Orleans
Air conditioningAir conditioning
RestroomRestroom
Extra legroomExtra legroom
Loyalty rewardsLoyalty rewards
Power outletPower outlet
SnacksSnacks

What travelers are saying about Amtrak City of New Orleans

Here’s what Wanderu users who have booked trips with Amtrak City of New Orleans had to say about their travel experience.

Traveling During COVID-19

“They took COVID safety precautions seriously.”
based on 12 reviews

Onboard Experience

“The WiFi actually worked for the entire trip”
based on 21 reviews
“I’ll travel with them again just for the staff!”
based on 43 reviews
“Really cheap tickets and really good service.”
based on 45 reviews
“The train got there on time.”
based on 48 reviews
“Seats were really comfy and spacious”
based on 40 reviews
“The train was almost suspiciously clean”
based on 46 reviews

Amtrak City of New Orleans Routes & Network

Amtrak City of New Orleans’s train network features 162 train routes that connect 20 cities serving 20 stations. On average, Amtrak City of New Orleans performs about 58 train trips every day. The top cities to which Amtrak City of New Orleans offers the highest number of daily train service include Chicago and Champaign.

Top Cities Served by Amtrak City of New Orleans

CityRouteEarliest trainLatest train
Chicago206:22 am4:40 am
New Orleans105:25 am4:37 am
Champaign205:22 am3:40 am
Jackson145:25 am3:34 am
Memphis105:25 am4:37 am
Carbondale185:25 am4:37 am
Greenwood211:40 am4:13 am
Mattoon178:16 am3:40 am
Effingham159:16 am4:13 am

Top States Served by Amtrak City of New Orleans

StateCities ServedDaily TripsTop city
Kentucky14Fulton
Mississippi792Jackson
Tennessee286Memphis
Louisiana299New Orleans
Illinois81434Champaign

Amtrak City of New Orleans reviews from Wanderu customers

Overall review score for Amtrak City of New Orleans

(Based on 51 reviews)

4.6
Ratings (Out of 5)
Comfort

4.1

Timeliness

4.9

Staff

4.5

Value

4.1

Condition

4.5

Amtrak City of New Orleans passenger reviews

5.0

Abdulrahman

September 24, 2021- Solo travel

Chicago to Champaign

Pros: quiet. Cons: seat arm.

Pros: quiet. Cons: seat arm.

5.0

Nicole

July 13, 2021- Visiting family

New Orleans to Jackson

The City of New Orleans is a famous train and a lovely experience.

The City of New Orleans is a famous train and a lovely experience.

4.0

JANICE

July 8, 2021- Couples trip

New Orleans to Jackson

Pros: Plenty of leg room. Cons: The stair way are kind of small. Tips: Go first class because the step are small.

Pros: Plenty of leg room. Cons: The stair way are kind of small. Tips: Go first class because the step are small.

5.0

Jacqueline

May 11, 2021- Vacation

Jackson to New Orleans

Pros: I liked the overall cleanliness of the train, the space and the quietness, unless you just wanted to engage in conversation. The train started on time, and reached the destination on time, if not earlier. I'm looking for my next AmTrak travel. Cons: So far, I h...

Pros: I liked the overall cleanliness of the train, the space and the quietness, unless you just wanted to engage in conversation. The train started on time, and reached the destination on time, if not earlier. I'm looking for my next AmTrak travel. Cons: So far, I have nothing. Tips: You have to take a train ride somewhere.

More

5.0

Tony

July 7, 2020- Couples trip

Chicago to Champaign

Pros: Likely just because not as many people are traveling but seemed everyone did not have to sit directly next to someone which was important to me in terms of social distancing during these odd times. Cons: Temperature control/wifi was not great...

Pros: Likely just because not as many people are traveling but seemed everyone did not have to sit directly next to someone which was important to me in terms of social distancing during these odd times. Cons: Temperature control/wifi was not great...

Most popular Amtrak City of New Orleans routes

The train from Chicago to Champaign is Amtrak City of New Orleans’s most popular route. Trips from Memphis to Chicago and New Orleans to Jackson are also highly popular.

Top Amtrak City of New Orleans routes

RouteDaily TripsDurationPrice
Chicago to Champaign12h 24m$17
Memphis to Chicago110h 37m$89
New Orleans to Jackson13h 43m$23
Chicago to Effingham13h 31m$22
Kankakee to Chicago12h 2m$8
Mattoon to Chicago13h 52m$18
Chicago to Jackson115h 9m$102
Carbondale to Chicago15h 59m$31
Memphis to New Orleans19h 7m$51

Amtrak City of New Orleans Cancellation Policy

All Amtrak City of New Orleans tickets can be cancelled for a full refund within the first 24 hours after purchase. If more than 24 hours have passed, the cancellation policy and change fee structure for Amtrak bookings depend on the type of fare you purchased:

Saver Fare tickets: A 25% fee applies for any changes. If you cancel the trip, you will receive an eVoucher worth 75% of the original ticket price.

Value Fare tickets: No change fees and fully refundable up to 15 or more days before departure. If cancelled less than 14 days before departure, a 25% cancellation fee applies.

Flexible, Business and Premium Fare tickets: No change fees and fully refundable if cancelled or changed before departure.

Tickets are non-refundable and non-exchangeable after the train has departed, so be sure to make your updates as soon as possible if your travel plans change.

If your Amtrak City of New Orleans ticket is eligible for change or cancellation, you can do that by calling Amtrak’s customer service phone number at 1 (800) 872-7245. To cancel or change your booking online, simply go to www.amtrak.com and click on the “Modify Trip” tab in the upper right corner.

Wanderu also offers an affordable trip protection option by Allianz Global Assistance that you can purchase when booking your tickets. In addition to 24-hour assistance during your trip and coverage for lost or damaged baggage, trip protection can help you get your money back in case you need to cancel or change your trip. You can file a claim to have any Amtrak change or cancellation fees reimbursed if you cannot travel due to covered reasons such as illness, extreme weather, or required work shifts.

Amtrak City of New Orleans Train Guide & FAQs

Do Amtrak City of New Orleans trains have WiFi?

No, unfortunately Amtrak City of New Orleans does not offer WiFi aboard its trains at this time. However, we find that a good book makes the time fly by and streaming services like Netflix allow you download TV shows and movies that you can then watch during your trip. Plan ahead and you will stay entertained during the entire train ride.

Are there power outlets or USB plugs on the train?

Yes, there are power outlets onboard Amtrak City of New Orleans trains. You can generally find one or two sockets per row of seats, so be a good traveller and check if your seat neighbor might want to charge up their devices as well. With the onboard power outlets, you can charge both a computer and USB devices with a USB power adapter that typically comes with most phones and tablets.

Since Amtrak City of New Orleans might sometimes use replacement train vehicles, not all trips are guaranteed to have power points. We recommend to bring a power bank to charge your phone for all trips over 2 hours, just in case.

What is Amtrak City of New Orleans's schedule?

On a typical day, Amtrak City of New Orleans has 58 scheduled train trips in total. However, the exact departure and arrival times vary depending on the day and route. The best way to find the exact schedule for your trip is to use the search tool on this page.

Can you pick up will call tickets at the station?

No, Amtrak City of New Orleans does not offer will call tickets. You should purchase your tickets online and make sure you have everything you need to board before you arrive at the station.

Do you need an ID to get on the train?

Yes, Amtrak City of New Orleans requires you to present an ID to an agent to be allowed to board the train. Make sure you have identification issued by a government agency that meets the carrier’s requirements. Alternative IDs, such as a college ID, won’t work.

What are Amtrak City of New Orleans’s COVID-19 policies?

Visit our COVID-19 Travel Guide to view the most up-to-date information about Amtrak City of New Orleans’s cleaning protocols and adjusted ticket change policies during the COVID-19 pandemic.

Are there bathrooms on Amtrak City of New Orleans trains?

Yes, there are bathrooms on Amtrak City of New Orleans trains. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.

Are meals or beverages available?

Amtrak City of New Orleans provides snacks to satisfy your hunger during your travels. Be sure to pack a credit card and some cash in case you get hungry.

Do you have to print your Amtrak City of New Orleans ticket?

Amtrak City of New Orleans does not require a printed ticket to board the train. Instead, an eTicket is sent to you by email when you make your reservation. You can use your smartphone to show this eTicket to the ticketing agent as you board.

Does Amtrak City of New Orleans offer any premium features like extra legroom or movies?

Amtrak City of New Orleans goes the extra distance to deliver premium features to its customers.

Do you find yourself squished in a regular seat or just love having extra room to sprawl out? Well you’re in luck as Amtrak City of New Orleans offers extra legroom seating. Since there is no standard of what extra legroom is, the extra space you get may vary between train lines, but getting extra is always good.

Cheap Amtrak City of New Orleans tickets recently found on Wanderu

With 58 Amtrak City of New Orleans trips per day, there are a lot of great deals to uncover for the bargain hunter and Amtrak City of New Orleans tickets start at just $3.50. Check out some of the latest and greatest deals snatched up by Wanderu users.