5.0
Pros: The attitude of the personel overall was wonderful. I am an "octogenarian" and taking a trip like this for the first time and by myself...Fortunately I still walk well and see well enough to read signs. Anytime I was a "little" unsure I asked for directions...and I also found a few other "octogenarians" that make a lot of trips on the train and bus....And they expound on how easy it is once you get to read your brochure to make far trips comfortably. Cons: The stations that I had to find (because this was the first time I had done this) was difficult at the Palm Springs airport. We finally found it and would suggest a larger sign for this bus stop. Tips: If you have a problem typing your ticket..Just call Amtrak and they are very helpful..