5.0
Pros: Neat & clean and seat is very comfortable. Cons: Need to provide drinking water. Tips: Highly recommended.
5.0
Pros: I am extremely grateful to share my wonderful experience with Peter Pan’s bus service. Their commitment to excellence made our journey truly memorable and set a high standard for comfort and reliability. Impeccable Service & Cleanliness The bus was immaculate and well-maintained, reflecting a strong commitment to passenger comfort and hygiene. Every detail, from the seating to the overall ambiance, was designed to enhance the travel experience. Professionalism & Skillful Driving The drivers exhibited exceptional professionalism throughout the trip. I was particularly impressed by the driver on the Philadelphia-to-New York route. His expert handling of the vehicle, combined with a calm demeanor under various driving conditions, showcased skills that left me speechless. His ability to navigate busy routes with precision not only ensured a smooth ride but also instilled a deep sense of safety and confidence in all passengers. A Trusted Travel Partner Peter Pan is more than just a transportation provider; they are a trusted partner in travel. Their punctuality, attention to detail, and commitment to customer satisfaction transformed what could have been a routine bus ride into an outstanding travel experience. I highly recommend Peter Pan for anyone seeking a reliable and exceptional service. Cons: Keep up good works. Tips: My family are very pleased I hope to get return ticket.
4.0
Pros: The return trip was very smooth and punctual. Cons: The trip up took much longer than expected. Tips: Give yourself additional time when traveling by bus (for traffic, transfers, pickups etc.).
4.0
Cons: The lock on the bathroom door was broken so that made for an uncomfortable situation. The light above the seat and plug also didn’t work. Tips: Get to the line in Port Authority early to get a good seat on the bus. The waiting area has no chairs and zero temperature control so it’s either freezing or hot.
5.0
On my trip from New York back to Silver Spring I forgot my bag underneath the bus.
5.0
Pros: The first bus was roomy and not too full, but the bus we transferred to was cramped and uncomfortable.We made it safe and on time. Cons: The seating is too cramped. Tips: Please stop putting your bags in the seats because you don't want anyone to sit unless you paid for the seats.
5.0
Pros: What I liked about the trip was how friendly the bus driver was and how safe I felt. Cons: Could improve on the comfort of the seats. Tips: No tips.
5.0
Pros: Reliable. Cons: Mask enforcement My seats charger port was not working, my seat mate had to use his laptop to charge his phone and I was just out of luck. Tips: Wear mask!
5.0
Pros: Very good nice on comfortable 👌 👍. Cons: Nothing just continue with the good service. Tips: Peter pan is the best bus service you can relax on feel safe on they're always on time I would recommend anyone to to ride on this bus ❤️❤️❤️❤️💯💯💯💋💋.
5.0
Pros: Non-stop. The driver held the bus from leaving as couple passengers weren't on board yet. Wasn't a long wait but a good thing to do. Cons: Free food! Actually bring back movies on board the screens are surely there for it.
5.0
Pros: I liked the leather seats and the smooth drive. Cons: The multiple stops and asking passengers to take only 1 or 2 pieces of handluggage onboard.