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Official Amtrak Empire Service partner

Wanderu is an official Amtrak Empire Service partner

Wanderu is the simplest way to book bus and train travel in North America and Europe. We partner with more than 300 bus & train companies around the world to help you search, compare, and find the best travel deals all in one place.

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About Amtrak Empire Service

Amtrak Empire Service is a popular train company offering very affordable ticket options to top travel destinations. You will always find the cheapest Amtrak Empire Service tickets by searching Wanderu.com. Overall, Amtrak Empire Service serves 197 routes, connecting 16 cities in one country. To cover all these routes Amtrak Empire Service runs an average of 288 trips per day and 4,035 trips per month. These train trips range in price from $14.00 to $155.00 based on a variety of factors.

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Amtrak Empire Service train Coverage

Daily Trips288
stations16
cities16
countries1

Amtrak Empire Service train amenities

Air conditioningAir conditioning
RestroomRestroom
Extra legroomExtra legroom
Loyalty rewardsLoyalty rewards
Power outletPower outlet
SnacksSnacks
WiFiWiFi

Reviews from Wanderu Customers traveling with Amtrak Empire Service

Overall review score for Amtrak Empire Service
4.6
Based on 138 reviews

Based on 10 reviews
Overview
Users that traveled from Buffalo to New York with Amtrak Empire Service report that they were happy with the WiFi on board 89 percent of the time.
Ratings (Out of 5)
Comfort
4.5
Staff
4.3
Value
3.7
Condition
4.4
Ethel
5.0
February 11, 2020Visiting family
Pros
It was in time and for my self that I'm in advance age I had the good experience of being helped with my bags.
Cons
I think it would be helpul to have some kind of assistant when you purchase you ticket go ask for some type of help for the seniors to get there bags and self to train. Thanks
Patrick
5.0
January 2, 2020Vacation
Pros
Communication and punctuality
Tips
Follow the instructions inside the train carefully and if you have any question please ask, there is a person inside the train with Amtrak log on his jacket ready to help you out.
Jesus
5.0
November 26, 2019
Pros
The bathroom smells bad , the seats and everything is fine
Cons
Since the ride was a long ride they should have some music on
Tips
I highly recommend , to my family and other travellers to take the train, it's an adventure
Ann Marie
5.0
October 27, 2019Visiting family
Tips
I like the convenience of taking bus as I'm near Port Authority and then the train back so I could see fall foilage
Tania
4.0
October 12, 2019Vacation
Pros
Smoothness and timeliness
Cons
Wifi connection
Tips
Bring a blanket as it can get a bit cool on the train

Based on 7 reviews
Overview
Users that traveled from New York to Hudson with Amtrak Empire Service report that they were happy with the WiFi on board 100 percent of the time.
Ratings (Out of 5)
Comfort
4.6
Staff
4.0
Value
3.4
Condition
4.6
Raphaela
5.0
December 23, 2019Visiting family
Pros
Comfortable
Cons
I don't know
Tips
No
Diana M
4.0
September 20, 2019Solo travel
Pros
It was on time
Cons
Nothing
Tips
Book early for reasonable fares

Based on 7 reviews
Overview
Users that traveled from New York to Rensselaer with Amtrak Empire Service report that they were happy with the WiFi on board 71 percent of the time.
Ratings (Out of 5)
Comfort
3.7
Staff
3.7
Value
2.6
Condition
4.4
Min
4.0
November 29, 2019Visiting friends
Cons
WiFi Connection was not stable.
Nakwon
1.0
September 22, 2019Solo travel
Pros
Missed my train, was unable to contact support and when I finally did, they were very rude. I wouldn't recommend Amtrak
Cons
Better customer service
Tips
Don't use Amtrak. They're very rude and unprofessional
Alexander
4.0
September 21, 2019Solo travel
Pros
Beautiful views, comfortable ride.
Lisa
5.0
July 29, 2019Visiting family
Pros
Quick and easy.
Tips
Be there at least 30 minutes before the train leaves and ask to make sure you’re in the right place/line.
Rachel
5.0
June 11, 2019Regular commuter
Pros
The trip was convenient enough and allowed me to save money. I also had a decent travel time in comparison to traveling through Megabus.

Based on 7 reviews
Overview
Users that traveled from Rensselaer to New York with Amtrak Empire Service report that they were happy with the WiFi on board 50 percent of the time.
Ratings (Out of 5)
Comfort
3.9
Staff
4.3
Value
2.9
Condition
4.8
Mary Anne
5.0
December 6, 2019Visiting family
Pros
On time, scape to plugin devices
Nancy
5.0
September 27, 2019Vacation
Pros
Beautiful ride along the Hudson River
Thomas
2.0
August 26, 2019Solo travel
Cons
WiFi service was awful. Couldn’t connect the entire trip. Had no food or beverages either
Mimi
4.0
June 20, 2019Regular commuter
Pros
its a great commute to nyc efiicient
Cons
wifi will be great
Melissa
4.0
June 2, 2019Vacation
Pros
Quick and easy
Cons
Nothing
Tips
Just always be aware

Based on 6 reviews
Overview
Users that traveled from New York to Syracuse with Amtrak Empire Service report that they were happy with the WiFi on board 33 percent of the time.
Ratings (Out of 5)
Comfort
4.8
Staff
4.0
Value
4.0
Condition
4.8

Based on 6 reviews
Overview
Users that traveled from Poughkeepsie to New York with Amtrak Empire Service report that they were happy with the WiFi on board 100 percent of the time.
Ratings (Out of 5)
Comfort
4.3
Staff
5.0
Value
4.2
Condition
5.0
Mackenzie
5.0
December 6, 2019Visiting family
Pros
I loved how easy it was to purchase my train ticket.
Maybelle
5.0
November 3, 2019Visiting family
Pros
View
Nancy
5.0
October 4, 2019Business
Pros
Convenient, on time, beautiful views of Hudson valley

Based on 6 reviews
Overview
Users that traveled from Niagara Falls to New York with Amtrak Empire Service report that they were happy with the WiFi on board 50 percent of the time.
Ratings (Out of 5)
Comfort
4.0
Staff
3.8
Value
4.0
Condition
4.3
Maureen
5.0
December 8, 2019Visiting family
Pros
Was ok, but bathroom was dirty.
Gerard
4.0
November 3, 2019Couples trip
Pros
We liked the fact that we could relax and not worry about driving back to the city but more so just watch movies and enjoy our company.
Cons
The train was delayed for over an hour. So timeliness could definitely be improved.
Tips
Bring dinner or food for travel. It is a long ride.
James
5.0
October 27, 2019Vacation
Pros
There isn't anything l didn't like.
Cons
Could improve the announcements at stations. Make them clear and distinct. I couldn't hear some of them and others were garbled and too loud.
Tips
Get there early if you want a window seat.
Cynthia
5.0
October 9, 2019Vacation
Pros
great scenery
Cons
everything was good as expected
Angela
5.0
August 11, 2019Solo travel
Cons
Wifi on the train is very poor
Tips
Download shows, bring a book, or bring some other form of entertainment that does not require wifi because the wifi on the train is very unreliable and extremely slow.

Based on 6 reviews
Overview
Users that traveled from Rhinebeck to New York with Amtrak Empire Service report that they were happy with the WiFi on board 100 percent of the time.
Ratings (Out of 5)
Comfort
4.8
Staff
4.8
Value
3.5
Condition
5.0
Dale
5.0
October 28, 2019Visiting friends
Pros
View along the Hudson
Idith
5.0
August 26, 2019Business
Pros
Flexibility with the tickets. I missed the train back and they were wonderful with the change.

Based on 5 reviews
Overview
Users that traveled from New York to Rhinebeck with Amtrak Empire Service report that they were happy with the WiFi on board 75 percent of the time.
Ratings (Out of 5)
Comfort
4.6
Staff
4.2
Value
4.6
Condition
4.8
Jose Ernesto
5.0
October 9, 2019Visiting friends
Pros
The gentleman who woke me up when arriving in Rhine
Cons
Nothing comes to my mind
Florence
5.0
September 15, 2019Visiting family
Cons
More signage regarding luggage placement. I was not aware of the luggage area in the car
Adam
5.0
July 20, 2019Visiting friends
Pros
The scenery was fantastic and the train ride itself was very enjoyable. Very easy.
Cons
The train ended up leaving over 45 min late from Penn Station which was kind of a drag especially because we were waiting in line about 40 min before that.
Tips
Get there early and get to the front of the line at Penn Station. It's kind of hard to find but worth it for the seating choice.
Ena
5.0
July 13, 2019Vacation
Pros
A chance to escape NYC, as a city dweller, to a small town Upstate to experience balloon rides and a real county fair. It was interesting and chill.
Cons
Amtrak advertised the Hudson Valley Balloon Festival in Rhinecliff and they should've anticipated some city dwellers taking advantage of cheap Amtrak fares. There should've been a free shuttle available from the station to the Dutchess County fairgrounds as there was qu...More
Tips
Make sure you secure a cab WELL AHEAD from Rhinecliff station to wherever you're headed. Taxis are so rare (even though I tried to book ahead and no one wanted to come from Kingston of Hudson for a $9 ride) here and Uber had no drivers available until we found one 20 mi...More
Brittany
5.0
May 29, 2019Business
Pros
The view

Based on 5 reviews
Overview
Users that traveled from Utica to New York with Amtrak Empire Service report that they were happy with the WiFi on board 40 percent of the time.
Ratings (Out of 5)
Comfort
4.6
Staff
4.8
Value
4.0
Condition
4.8
Michael
5.0
January 4, 2020Solo travel
Pros
The trip went by very quickly once I got aboard the train.
Eduardo
4.0
October 14, 2019Visiting family
Pros
The scenery from the train was awesome.
Cons
You cannot get WFI on this train.
Ibro
5.0
July 27, 2019Visiting family
Pros
Our trip was phenomenal and very comfortable

Is there WiFi onboard Amtrak Empire Service?

Yes Amtrak Empire Service offers WiFi connection onboard their train trips. Though most trips with Amtrak Empire Service will have WiFi as advertised, some trips might not come equipped with Wifi and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a movie just to play it safe. Amtrak Empire Service WiFi is generally best used for surfing the web, checking emails and chatting with friends, you shouldn’t count on the WiFi to binge watch your favorite show.

Are there power outlets on a Amtrak Empire Service train? Are there USB plugs?

Yes, there are power outlets onboard Amtrak Empire Service train trips. You can generally find one or two plugs per row of seats, so be a good traveler and check if your seat neighbor might want to charge up their devices as well. With the onboard power outlets, you can charge both a computer and USB devices with a power outlet USB converter that typically come with most phones and tablets. Since Amtrak Empire Service might sometimes use replacement train vehicles, not all trips are guaranteed to have power outlets. We recommend to bring a power bank to charge your phone for all trips over 2 hours, just in case.

Does Amtrak Empire Service offer will call tickets, that you pick up at the station?

No, currently Amtrak Empire Service does not offer will call tickets. You should purchase your tickets online and make sure you have everything you need to board before you arrive at the station or stop.

Do you need an ID to get on a Amtrak Empire Service train?

Yes, Amtrak Empire Service requires you to present an ID to an agent to be allowed to board the train. Make sure you have identification issued by a government agency that meets the carrier’s requirements. Alternative IDs, like a college ID, won’t work.

Can you use your phone to board Amtrak Empire Service?

Yes, you can board Amtrak Empire Service by showing your E Ticket on your phone. The E Ticket is emailed to when you make your reservation. To save yourself the trouble of digging through your inbox to find your ticket, get the Wanderu app and pull up your ticket with one click.

Are there bathrooms on Amtrak Empire Service trains?

Yes, there are bathrooms on Amtrak Empire Service train trips. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.

Are meals or beverages offered onboard Amtrak Empire Service trips?

Amtrak Empire Service provides snacks to satisfy your hunger during your travels. Check with the carrier if snacks are for sale, and pack a credit card and some cash in case you get hungry.

Do you have to print your Amtrak Empire Service ticket?

Amtrak Empire Service does not require a printed ticket to board the train. An E Ticket is sent to you by email that you can load on most electronic devices. You will want to have your ticket ready to be displayed as you board for the agent to scan. We recommend you download the Wanderu app, as it gives you super easy access to E Tickets for your upcoming trips for most carriers. As back up, road warriors recommend taking a screenshot of your E Ticket. That way, you won’t be fumbling around in case your internet connection cuts out.

Does Amtrak Empire Service offer any premium features like extra legroom, movies or TV?

Amtrak Empire Service goes the extra distance to deliver up-class offerings to its customers. Do you find yourself squished in a regular seat or just love having extra room to sprawl out? Well you’re in luck as Amtrak Empire Service advertises that they offer extra legroom seating. Since there is no standard of what extra legroom is, the extra space you might get varies from carrier to carrier, but getting extra is always good.

Amtrak Empire Service serves travelers in United States of America with train service to 16 destinations. These are the most popular Amtrak Empire Service schedules and routes.

Rensselaer to New York
Daily Trips8
Price$45.00
New York to Hudson
Daily Trips8
Price$39.00
Poughkeepsie to New York
Daily Trips6
Price$28.00
Buffalo to New York
Daily Trips2
Price$68.00
Rochester to New York
Daily Trips2
Price$67.00

Cheap Amtrak Empire Service tickets recently found on Wanderu

With 288 Amtrak Empire Service trips per day, there are a lot of great deals to uncover for the bargain hunter and Amtrak Empire Service tickets start at just $14.00. Check out some of the latest and greatest deals snatched up by Wanderu users. As these bargains are in really high demand, they’re poised to sell out fast and may no longer be available. Chill. As mom used to say in middle school, there’s plenty of fish in the sea. We can help you catch them all!

Rhinebeck to Rome
Travel dateMon Feb 24
Lowest price$41.00
Schenectady to Rensselaer
Travel dateSat Feb 22
Lowest price$14.00
Poughkeepsie to Buffalo
Travel dateSat Feb 22
Lowest price$65.00
Yonkers to Niagara Falls
Travel dateSat Feb 22
Lowest price$68.00
Poughkeepsie to Rochester
Travel dateSat Feb 22
Lowest price$58.00