Based on 10 reviews
Overview Ratings (Out of 5)
Users that traveled from Buffalo to New York with Amtrak Empire Service report that they were happy with the WiFi on board 89 percent of the time.
February 11, 2020Visiting family
It was in time and for my self that I'm in advance age I had the good experience of being helped with my bags.
I think it would be helpul to have some kind of assistant when you purchase you ticket go ask for some type of help for the seniors to get there bags and self to train. Thanks
January 2, 2020Vacation
Communication and punctuality
Follow the instructions inside the train carefully and if you have any question please ask, there is a person inside the train with Amtrak log on his jacket ready to help you out.
November 26, 2019
The bathroom smells bad , the seats and everything is fine
Since the ride was a long ride they should have some music on
I highly recommend , to my family and other travellers to take the train, it's an adventure
October 27, 2019Visiting family
I like the convenience of taking bus as I'm near Port Authority and then the train back so I could see fall foilage
October 12, 2019Vacation
Smoothness and timeliness
Bring a blanket as it can get a bit cool on the train