5.0
Pros: comfortable, clean, easy. Cons: n/a. Tips: Get to penn station early.
4.0
Pros: Comfortable seating. Cons: More updates on the monitor in the station (announce how late the train will be if it is late).
4.0
Pros: It was a smooth ride. Cons: Seat space. Tips: N/A.
5.0
Pros: easy to travel was my first time in 20 years. Cons: coffee shop in the waiting room area at penn.
5.0
Pros: Good. Cons: clean windows. Tips: no.
5.0
Pros: It was comfortable journey . I enjoyed travelling through the countryside . Overall a fantastic experience. Niagara Falls is awesome. Cons: Keep more variety in Vegetarian snacks. Tips: Travel Amtrak , it’s the best mode of travel in America.
5.0
Pros: The train was on time and the staff were very friendly! They made everything clear and easy for the passengers, and the seats and isles were extremely clean and comfortable. Cons: Nothing!
4.0
Pros: I enjoyed the comfort and easy-going of the ride. Staff were very communicative. Lots of leg room. Cons: An observatory car. A bit more of a heads up about the engine car swap. Closing the train car connecting doors from Buffalo to Niagara Falls would be nice. Accepting Canadian currency at the cafe car since it travels into Canada. CAD should be accepted. Tips: Bring USD if you're from Canada. Expect to be delayed by an hour.
3.0
The driver should not say the restroom is only for use for number one This is a long trip and maybe some customers would require to go number two But then, again, as per request, you have to hold it for the next three hours, which is not good
3.0
Pros: On time and relatively clean. Cons: Train on the outside was pretty dirty. Would be nice if they would clean the windows to be able to see out of them better.
5.0
Pros: I like that my train and the bathroom were clean. The ride was smooth. Tips: For the people who coughed the entire ride, please wear your mask and stop the spread.
4.0
Pros: Was good and on time arrived. Cons: If it is possible to keep low and fare tickets prices. Tips: Good/ enjoyable.
5.0
Pros: Over all excellent.had a good time! Cons: Keep it up! Tips: Come on time!