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Search & book cheap New York Trailways bus tickets

Official New York Trailways partner

Wanderu is an official partner of New York Trailways

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About New York Trailways

New York Trailways, also known as Trailways of New York, is a bus company serving 38 towns and cities throughout New York State as well as surrounding states. NY Trailways was founded in 1926 in Hurley, NY, making it the longest operating intercity bus service in the state. Together with other Trailways companies like Adirondack, Burlington, and Fullington Trailways, it forms one of the largest ground transportation networks in North America. For travelers in New York, New Jersey, and Ontario, NY Trailways is a reliable, budget-friendly option with tickets currently priced as low as $5.75.

Contact New York Trailways

Phone number: US: 1 (800) 858-8555Email: [email protected]

Quickview

New York Trailways bus coverage

Daily Trips2,168
stations43
cities38
countries1

New York Trailways bus amenities

Trailways NY Pool
Air conditioningAir conditioning
RestroomRestroom
Power outletPower outlet
WiFiWiFi

What travelers are saying about New York Trailways

Here’s what Wanderu users who have booked trips with New York Trailways had to say about their travel experience.

Traveling During COVID-19

“They took COVID safety precautions seriously.”
based on 28 reviews

Onboard Experience

“The WiFi actually worked for the entire trip”
based on 82 reviews
“I’ll travel with them again just for the staff!”
based on 123 reviews
“Really cheap tickets and really good service.”
based on 147 reviews
“The bus got there on time.”
based on 152 reviews
“Seats were really comfy and spacious”
based on 130 reviews
“The bus was almost suspiciously clean”
based on 149 reviews

New York Trailways Routes & Network

New York Trailways’s bus network features 1931 bus routes that connect 38 cities serving 43 stations. On average, New York Trailways performs about 2168 bus trips every day. The top cities to which New York Trailways offers the highest number of daily bus service include Ithaca and Rochester.

Top Cities Served by New York Trailways

CityRouteEarliest busLatest bus
New York75:01 am1:00 am
Syracuse65:01 am2:45 am
Ithaca611:00 am3:15 pm
Buffalo59:10 am2:45 am
Binghamton69:10 am1:45 am
Rochester59:10 am2:45 am
New Paltz65:01 am3:45 am
Kingston65:05 am4:50 am

Top States Served by New York Trailways

StateCities ServedDaily TripsTop city
Pennsylvania143Scranton
New Jersey123Ridgewood
New York671836New York

New York Trailways reviews from Wanderu customers

Overall review score for New York Trailways

(Based on 192 reviews)

4.0
Ratings (Out of 5)
Comfort

3.8

Timeliness

4.4

Staff

4.0

Value

3.5

Condition

4.2

New York Trailways passenger reviews

2.0

Lucy B

October 3, 2021- Solo travel

Ithaca to New York

Pros: Friendly driver and arrived on time. Surprised by how much room I had in my seat. Cons: Cleanliness - did not realize there was a sticky spot where my feat rested and now my shoes are a bit tarnished. Outlets - one by my seat was non functioning so I had to rel...

Pros: Friendly driver and arrived on time. Surprised by how much room I had in my seat. Cons: Cleanliness - did not realize there was a sticky spot where my feat rested and now my shoes are a bit tarnished. Outlets - one by my seat was non functioning so I had to rely on charging via my laptop. Covid safety - there was a party of at least 5 or more individuals (age ranges from child to adult) who did NOT wear their masks during the journey. This was extremely uncomfortable and made the journey anxiety-filled. Tips: Please! Wear! Your! Mask!

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5.0

Mindy

August 31, 2021- Solo travel

Binghamton to New York

Pros: Very friendly and helpful driver. Cons: Better signs at bus station and WiFi access. Tips: There’s no wifi.

Pros: Very friendly and helpful driver. Cons: Better signs at bus station and WiFi access. Tips: There’s no wifi.

4.0

Jesse

August 25, 2021- Visiting family

Ithaca to New York

Pros: Kind staff and we arrived on time. Cons: The area I was sitting in was slightly filthy, something stuck to the plastic side of the bus where I was sitting. Tips: N/A.

Pros: Kind staff and we arrived on time. Cons: The area I was sitting in was slightly filthy, something stuck to the plastic side of the bus where I was sitting. Tips: N/A.

5.0

Alva

August 15, 2021- Visiting family

Binghamton to New York

Pros: It was on time leaving. Cons: It was on time leaving. We hit traffic but the ride was pleasant. Tips: Pack light.

Pros: It was on time leaving. Cons: It was on time leaving. We hit traffic but the ride was pleasant. Tips: Pack light.

4.0

Amy

August 5, 2021- Visiting friends

New York to Kingston

Pros: The driver was good. Cons: Seats.

Pros: The driver was good. Cons: Seats.

Most popular New York Trailways routes

The bus from Ithaca to Rochester is New York Trailways’s most popular route. Trips from New York to Ithaca and New York to Binghamton are also highly popular.

Top New York Trailways routes

RouteDaily TripsDurationPrice
Ithaca to Rochester21h 54m$17
New York to Ithaca24h 47m$24
New York to Binghamton43h 23m$35
New York to Buffalo28h 32m$59
Ithaca to Buffalo24h 4m$35
New York to New Paltz91h 40m$22
Rochester to New York26h 48m$52
Syracuse to New York24h 50m$50
New York to Kingston82h 10m$27

New York Trailways Cancellation Policy

New York Trailways tickets are non-refundable and cannot be cancelled. It’s always a good idea to double check your travel details before completing your booking, especially for non-refundable tickets.

You can exchange your New York Trailways bus ticket for a different travel date by speaking with Trailways staff at the bus station. Changes must be made in person because Trailways applies a change fee of 25% of the original ticket price, up to $20 USD. Make sure to request your change before the bus departs, because tickets are non-exchangeable after the scheduled departure time.

Wanderu also offers an affordable trip protection option by Allianz Global Assistance that you can purchase when booking your tickets. In addition to 24-hour assistance during your trip and coverage for lost or damaged baggage, trip protection can help you get your money back in case you need to cancel or change your trip. You may be reimbursed if you do not travel due to covered reasons such as illness, extreme weather, or required work shifts. If you need to change your ticket, you may also file a claim to have the New York Trailways change fee reimbursed.

New York Trailways Bus Guide & FAQs

Do New York Trailways buses have WiFi?

Yes, New York Trailways offers WiFi on their buses. Although most trips with New York Trailways will have WiFi as advertised, some buses might not come equipped with WiFi and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a movie just to play it safe. New York Trailways WiFi is generally best used for surfing the web, checking emails and chatting with friends; you shouldn’t count on the WiFi to binge watch your favorite show.

Are there power outlets or USB plugs on the bus?

Yes, there are power outlets onboard New York Trailways buses. You can generally find one or two sockets per row of seats, so be a good traveller and check if your seat neighbor might want to charge up their devices as well. With the onboard power outlets, you can charge both a computer and USB devices with a USB power adapter that typically comes with most phones and tablets.

Since New York Trailways might sometimes use replacement bus vehicles, not all trips are guaranteed to have power points. We recommend to bring a power bank to charge your phone for all trips over 2 hours, just in case.

What is New York Trailways's schedule?

On a typical day, New York Trailways has 2168 scheduled bus trips in total. However, the exact departure and arrival times vary depending on the day and route. The best way to find the exact schedule for your trip is to use the search tool on this page.

Can you pick up will call tickets at the station?

No, New York Trailways does not offer will call tickets. You should purchase your tickets online and make sure you have everything you need to board before you arrive at the station.

Do you need an ID to get on the bus?

No, New York Trailways does not require an ID to board its buses at this time. Of course, it is always a good idea to carry a government-issued ID whenever you hit the road.

What are New York Trailways’s COVID-19 policies?

Visit our COVID-19 Travel Guide to view the most up-to-date information about New York Trailways’s cleaning protocols and adjusted ticket change policies during the COVID-19 pandemic.

Are there bathrooms on New York Trailways buses?

Yes, there are bathrooms on New York Trailways buses. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.

Are meals or beverages available?

New York Trailways does not offer meals or beverages onboard. We recommend you bring a drink and some snacks for your trip. We also suggest packing a reusable water bottle with you to reduce your impact on the environment. However, note that most buses do not allow you to bring your own alcoholic drinks.

Do you have to print your New York Trailways ticket?

Yes, New York Trailways requires that all passengers have printed tickets to board the bus. When you book with Wanderu and activate your account, you will be able to easily find and download your tickets for most buses.

Does New York Trailways offer any premium features like extra legroom or movies?

New York Trailways focuses on delivering a great travel experience at a low price and currently does not offer premium features like extra legroom or onboard entertainment. But these days, between your laptop, tablet, smartphone and e-reader, you’re the master of your own entertainment even on longer journeys.

Cheap New York Trailways tickets recently found on Wanderu

With 2,168 New York Trailways trips per day, there are a lot of great deals to uncover for the bargain hunter and New York Trailways tickets start at just $5.75. Check out some of the latest and greatest deals snatched up by Wanderu users.