4.0
Pros: I liked the free WiFi the most, I was able to work on homework and watch videos needed to complete them. I also loved the foot rests that were on the back on the seats. Definitely made my trip a lot better ! Cons: I think maybe changing the charging ports from usb to usb or just outlets would be better because I wasn't able to charge any of my devices. Tips: Charge your devices before hand, bring good headphones and some snacks and enjoy the ride!
4.0
Pros: On time. Cons: Need stop at Airport. Tips: Better be on time and stay focused the whole trip.
5.0
Pros: No stops. Cons: Seats and bus tracking.
4.0
Pros: Very friendly drivers. Smooth ride. Cons: Better wifi please. It kind of worked most of the time but it was very slow. The outlets on the outbound bus were not working. Severe delay on the return trip. Clearer signs and earlier info needed re which gate to line up at in Rochester. Stricter rules around devices - head phones should be required. We had two kids playing kids music loudly on ipads for everyone to hear on the outbound trip and a lady listening to an audio book without headphones the entire return trip. Extremely disturbing for all other passengers and they didn’t adjust despite some people asking them to be quiet. Pockets on the seat backs in all buses please. Tips: Bring headphones PLS. And earplugs if you want to sleep.
4.0
The driver communicates well with the passengers as well as checking that every passenger has returned when the bus stops.
4.0
Pros: How it felt like we went through a time warp and got there in record time with many stops. Cons: It was freezing the whole time full blast AC 🥶. Tips: Blanket & pillow are pro moves!
5.0
Pros: Not having to sit next to anybody and how quiet the bus was. Cons: Bathroom. Tips: Arrive early.
5.0
Pros: There was adequate seating. Cons: Restroom. Tips: NA.
4.0
Pros: The trip back was relaxing. Cons: Making sure some of the smaller people stop being stingy and let other people sit next to them. Two guys, over six foot, crammed together could have been a bit better.