4.0
Pros: Was confortable. Cons: People or on their phone listening to their music and talking loud on there phones. Not respectful for the others. Maybe say at the beginning to be respectful. Had problems whit the wifi.
5.0
Pros: Very comfortable, able to get up and walk around, big windows, and nice, friendly employees. Cons: The train went frustratingly slow the last hour or so coming in to Orlando. Not sure why. This issue could be improved.
5.0
Pros: It’s been years since I traveled by train and I was impressed. The spaciousness was great. Cons: 1. I have a disability and felt like I was imposing when I asked for assistance with my baggage…(the employee was abrupt and mumbled an audible “Jesus”) The trip was a short 4 hours which was perfect. Any longer might have been difficult as I felt I was on my own. 2. The announcement system (public address or pa I think) was very difficult to hear and understand what was being said. It’s ineffectiveness was unnerving since I also couldn’t see signs outside. I was very concerned about missing my stop. Tips: Try Amtrak, it was a nice change from flying. A few adjustments and they’ll be GREAT.
5.0
Pros: Staff knew where I was going and made sure I knew when to get off. Cons: Would love a snack cart. Tips: Bring snacks!
5.0
Pros: IT'S ALL ABOUT SERVICE, AND THE SERVICE WAS GREAT. THANK YOU,. Cons: IN EVERY BUSINESS THERE IS ALWAYS ROOM FOR IMPROVEMENT, BUT I THINK THEY ARE A GREAT WORK, AND I WOULD LIKE THEM TO KEEP IT UP. IT'S NOT EASY TO OPERATE UNDER THE CIRCUMSTANCES WE ARE IN AT THE MOMENT. ONCE AGAIN, THANK YOU AND I CANNOT WAIT TO BOOK MY NEXT TRIP! Tips: BE ON TIME FOR DEPARTURE, AND BON VOYAGE!