2023 PASSENGERS' CHOICE AWARDS
Best by Passenger Type
While anyone can enjoy ground travel, some tend to ride the rails or hit the road more often than most. To gain their invaluable perspective, we took a closer look at the average ratings from passengers who identified their journeys as a daily commute, an occasional business trip, or the adventure of a college student. Below, check out the top picks from these savvy travelers.
Commuters' Favorite
#1 WINNER
Commuters can be a tough crowd to please — after all, they make the same journey back and forth, day after day. That’s why, consistency is key, and Quick Shuttle knows how to impress. Passengers rated them highly for punctuality and friendliness trip after trip.
“It was efficient, everything went smoothly and on time, friendly driver.”
Brittany (Wanderu user)
#2 HONOREE
“Took a bus from Portland to Boston. Clean spacious seats, easy ticket purchase process through Wanderu, and friendly staff. Great experience!”
Lydia (Wanderu user)
#3 HONOREE - TIED
#3 HONOREE - TIED
“Both trips from New York City to Washington D.C. back were good. Many thanks for my trips.”
Fred (Wanderu user)
#4 HONOREE
“I had a very comfortable and spacious ride. I would recommend Amtrak as the best form of travel possible.”
Nick (Wanderu user)
#5 HONOREE - TIED
“Professional bus driver, polite informative and very caring. Perfect way to travel in comfort.”
Stephanie (Wanderu user)
#5 HONOREE - TIED
“The bus was quiet and on time! The price was unbeatable.”
Micheal (Wanderu user)
Business Travelers' Favorite
#1 WINNER
For the second year in a row, Barons Bus received the highest rating for trips that passengers identified as business-related. With quality WiFi, comfortable seats and power outlets, Barons Bus is an easy choice for reliable business travel.
“Enjoyed someone else was driving while I worked.”
Michelle (Wanderu user)
#2 HONOREE
“This is a great way to travel. The customer service was amazing.”
Sharon (Wanderu user)
#3 HONOREE
#4 HONOREE - TIED
#4 HONOREE - TIED
“Very comfortable coach. Modern, clean, rode very smoothly. Great operator. Very knowledgeable and friendly.”
Mike (Wanderu user)
#4 HONOREE - TIED
Students' Favorite
#1 WINNER
This year, students discovered that Miller Transportation provides excellent service without draining their wallets. Passengers love the convenience of its popular Hoosier Ride service that connects cities across the Midwest and makes it easy for students to get between home and campus.
“Excellent trip, best service on value for money.”
Waliuddin (Wanderu user)
#2 HONOREE
#3 HONOREE
“The train ride was so incredibly relaxing!! The train is so quiet and smooth. Watching the views and having the freedom to move about was great, too!”
Shannon (Wanderu user)
#4 HONOREE
“My driver was amazing! Nothing better than a good driver. I felt safe and secure!”
Michele (Wanderu user)
#5 HONOREE
“Everything was perfect! Overall experience was excellent, will travel again.”
Delkash (Wanderu user)
PCAs Home
Learn about the awards and how winners are selected.
Best of the Best
The overall best bus & train carriers in the U.S. and Canada
Best By Feature
Carriers that offer the industry's best value, safety, and more
Best by Region
The top bus & train carriers in each region of the U.S.
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