5.0
Pros: Wifi, charging station, comfortable environment. Cons: People over a certain size need to purchase two seats together. I was squished when someone sat beside me. Their body definitely flowed into my space.
4.0
Pros: It got me where I needed to go and I made it on time to my connecting bus. I also liked how the driver put my bag on the bus for me. Cons: The bus was 20 minutes late to arrive. Tips: Be ready when the bus should be ready to leave, but in a smaller town expect that it might not be there at the scheduled time. Also have some things downloaded in advance since the WiFi didn't work.