4.0
Pros: The driver was very friendly, communicative and helpful throughout the ride, and the driver made sure we arrived at the destination on time. Cons: Holding customers accountable to clean after themselves more often. The WiFi service needs to be improved big time, I used the WiFi for only 10 minutes and I couldn’t use it again for the rest of the ride very frustrating. Tips: The Jefferson line is reasonable and affordable for travel. It leaves and arrives on time so don’t be late.
5.0
Pros: My trip was was excellent thank you. Cons: I just wish you guys goes to the Mall of America. Tips: Just enjoy the ride.
5.0
Pros: On-time and comfortable. Cons: price reduction. Tips: Please include a warm blanket for your trip.
5.0
Pros: Being able to look out the window and now drive myself. The scenery and snow were beautiful. And sitting near a friendly person was key too. Cons: It took a while to get going due to the driving filing all the tickets and writing numbers down. The sign on the screen above the seats says something about paperless but that wasn’t the majority of patrons. We waited 20 min at the station just for her to do that part. Tips: Dress warm and be grateful you make it at all during the winter.
4.0
Pros: Relaxing. Cons: Nothing that I observed. Tips: Reminder email before the trip.