4.0
Pros: Good. Cons: Maybe they could put an air-conditioning on the bus for hot days but something environmental. Tips: Was a nice bus driver.
5.0
Pros: Trip was very fun had an easy time navigating the bus system. Tips: Add outlets to charge phone it is much needed.
4.0
Electronic tickets should be implemented. Having to print the tickets is cumbersome.
4.0
Pros: Easy ride. Cons: Cleanliness of bathroom, being on time (bus was 15 min late).
4.0
Pros: Arrive the destination earlier than the time on the ticket. Cons: Could you say the station name more clearly on the ticket? (For example, "In front of the gate of Destiny US, between Macy's market and JCPenny's market") There are 3 stations in Syracuse and it is easy to get confused. Tips: There are 3 stations in Syracuse. The right station for you is after the "from: " on your ticket.
4.0
At first the Driver didn't accept my ticket since it wasn't printed and I was showing the pdf ticket in my phone. He made me go and print the ticket and said that in the email it is mentioned we only accept printed version, which after I checked wasn't true. Long story short, the printer in the station wasn't working so he did scan the barcode from my phone. He just gave non-sense stress.
3.0
Pros: Spacious room on bus. Cons: 1st leg of trip was delayed severely.
4.0
Pros: Ourbus provides water and free wifi. Cons: more then one bus from new york to ithaca. Tips: book in advance!!!