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Punctual, comfy and friendly

Muy mal servicio mi asiento lo vendieron 2 veces y me querian dejar a 2 horas antes de mi Destino final no volvere a viajar con ustedes

Pros: Driver didn't speak any english! They stopped for a 30 minute car wash but didn't tell me to take a shuttle to the next buss stop location. Had to walk 3 miles in 20 minutes just to get to the next stop! Absolute nightmare. Cons: Have drivers who speak english. Communicate with the passengers. Tips: Learn Spanish.

Pros: Convenient departure spot. Cons: If seats if where not broken and bathroom door would close.

Smooth as silk..

Pros: Excellent driver. Cons: It was an hour late, and the charging ports were out of service. Tips: Make sure your devices are fully charged before you go.

The staff was very friendly.

Pros: Bus was late for more than 3 hours I have missed my schedule meetings. Cons: Time. Tips: Plan the trip accordingly as I got late by 3 hours.

Cons: Someone who translate and on-time departure!!! Tips: Be prepared to wait.

Clean, comfortable bus

Pros: Very comfortable and spacious. Was happy there were outlets on the bus to charge my phone. AC worked fine and the ride was smooth. Bus driver Miguel was funny and super helpful. Really did a great job. Cons: Punctuality. Wish the bus driver explained rules and instructions in English as well.

got to the bus station for 5 am bus however when I got there staff said bus will be at 7 am earliest but we don’t know yet until bus crossed Mexican border. I should have at least been informed of this through text or email that the bus is going to be this late!!