4.0
Pros: I love how it wasn’t crowded this time around and how the workers was very pleasant. Coming back from Charlotte we were a little behind we were suppose to get back at 830PM but didn’t arrive till 850 which it’s not too bad but inconvenient if someone is waiting for you. Cons: Nothing really!! Tips: Make sure to bring headphones just to tune out noise especially if it’s crowded also bring a blanket it can get very cold. Other than that relax !!
5.0
Pros: I always like the complimentary coffee and water is there. I also like that the vending machines and cafe always has a lot of what I would eat and devour on my trips. Cons: I'm a regular passenger but I found out they have more benefits from the AMtrak. I think the website should showcase more of the luxury benefits at the home page. Tips: Always make sure you pack your bag according to how you're traveling and don't be cheap if you know you need the space.
5.0
Pros: The express boarding & customer service. Cons: Cleaning or spray sanitizing train after end of each long destination. Tips: N/a.
5.0
Pros: Very relaxing & simple way to travel. Cons: All was good. Tips: Give it a try.
5.0
Pros: It sample and easy to go thought. Just need QR code and walk in train. Cons: Wi-Fi could be a little better, sometime when you get log off Wi-Fi you can’t log back in. Tips: N/A.
5.0
Pros: I loved the convenience! No driving was great! Cons: Not much. Tips: Pack a snack.
5.0
Pros: The room in my seat and quiet country ride. Cons: The getting to destination on time.
5.0
Pros: My trip over exceeded my expectations. Will be returning. Cons: n/a. Tips: n/a.
5.0
Pros: Staff went out of their way to assist my wife who walks with cane. They drove us via golf cart to platform and assisted her on board. On board They suggested seats closer to restrooms. Very dedicated to customer comfort. Cons: Nothing that I could recommend, announcements were clear prior to each approaching station. Tips: Sit back and relax. The ride was smooth and comfortable. In addition coffee and water was complimentary.
5.0
Pros: It was me and my husband’s first train ride so it was very exciting. Cons: N/A. Tips: N/A.