5.0
Pros: Convenient. Cons: Electronic display at the bus stop...scheduling the buses arrival?
5.0
Pros: Easy to travel by bus - I don’t have to fight the traffic! Cons: The last two times I’ve taken the bus to NY, the drivers were either unable or unwilling to help customers load their suitcases on and off the bus. I’m a 64 year old female and had a difficult time doing this for myself. Also the AC was ridiculously cold - I couldn’t feel my fingertips! Tips: None.
5.0
Pros: Punctuality. Cons: Communication with boarding process. Tips: Be on time. Don’t make others wait.
5.0
Pros: Great price! Safe drivers. Clean bus! Cons: Turn off the heater, it got to hot or turn it down. Tips: Please keep your conversations to a minimum. The bus driver announces it and you still don’t do it. Smells , in a tight space , we all can smell everything. Don’t be rude.
5.0
Pros: Being able to reach the destination on time. Cons: There should be a handrail between the two seats, which I didn't find on your bus. Tips: Any body can travel with this bus.
5.0
Pros: Smooth ride. Cons: Maybe a few snacks for long trips. Just something to munch on. Optional though. Tips: Just be on time.
5.0
Pros: Its good. Cons: Driver dose not help me to carry my luggage. Tips: Ok.
5.0
Pros: It was a memorable journey of my life . I don’t have words to express my feelings. In simple everything was awesome. Cons: I don’t think there is any need of improvement. Tips: I encourage other travelers to use this best bus.
5.0
Pros: So easy to take the bus to NYC for the day. It was a bit cold on board but overall a great experience. Cons: Asking passengers to avoid loud conversations for all to hear.
5.0
Our bus driver was the nicest person and assisted us with a lost phone. He was bilingual and able to communicate to help get it returned and I really appreciate all his caring and help that allowed our trip to be great!
5.0
I appreciated sitting in the one-seat row. Very clean bathroom. Felt comfortable and safe.
5.0
Pros: Great way to travel! Comfortable, quiet and safe! Cons: Way to update status. Our morning bus was 10 minutes late and we were panicking not knowing If we would make theater reservations. A status update would have been helpful. Tips: It truly is a great way to travel!
4.0
Pros: The space and seat quality. Bathroom was well stocked and clean. Cons: Timeliness of the bus arrival. It was late and I was stuck waiting out in the cold. Tips: No need to arrive early.