5.0
The bus driver was friendly to everybody and suggestions / advice given at the border control station were precise and clear.
5.0
Pros: Fab! Cons: None. Tips: Take bus bec it is cheaper!
4.0
Pros: It was fast and on time. I had a little interaction with another traveler that had two seat and when we came back from customs I sat on the empty seat and she told me it was hers because she always pays for two seats. Is that true do customers pay for two seats? I was going to approach the driver but I didn't want to make a scene so I moved. Needless to say I was very disappointed. Cons: To have wifi password visible when you are on the bus and perhaps the drivers should be consistent with their information to the customers. Tips: Just be kind.
4.0
Over all its look good bug there is lot of space for improvement by making seat comfortable there was no light in wash room seats covers look very old as well which is very easy to replace or u can add new covers as well
5.0
Pros: Driver's attention. Cons: Continue with this service. Tips: Trust and safety is a guarantee with Amtrak.
4.0
Pros: Left the driving to the professional. Cons: The driver was 20 minutes late and I was in a panick thinking he forgot to get me but the bus was full so I understand the tardiness. Tips: Yes.
4.0
Wifi is very slow; not sure in other trips or other bus.
5.0
Pros: Driver was personable and willing to share commentary of the scenery and landmark. Cons: Arrival & Departure on timely. Tips: Arrive early to avoid delay.
5.0
Pros: Just got to cross the US Border. Cons: Nope. Tips: I do not think if we could come back in the future?
5.0
Pros: It was good sightseeing and enjoyable riding. We will go back in future. Thank you for your wonderful service. Cons: Only one thing is to clean the restroom. I can smell bad odor when I say in back. Tips: No command.
4.0
Pros: Comfort riding. Cons: There should be assigned seat number during booking. The problem is when you get on the bus in Richmond, there are almost no seats available in front, and if you are a family, instead of sitting together, you are scattered. Wifi is slow. Tips: Get your roaming data before you travel. Wifi onboard is very slow.
5.0
Pros: Staff Mr Norplant Singh was nice and friendly. Cons: Chair had no seat belt.