5.0
The bus driver was friendly and approachable. He explained the process of custom check and form- filling in a precise and clear manner . It helped visitors a lot .
4.0
Pros: Driver was on time because traffic was good. Cons: To have wifi password posted. Tips: Be prepared with your documents when we get to the border.
4.0
Pros: Safe and convenient. Cons: None so far. Tips: Recommendable.
4.0
Pros: It was okay . Cons: The AC condition... it was too cold . Tips: Recommended.
5.0
Pros: Our trip was just lovely & our driver was a total gentleman as well as a GREAT DRIVER!! We felt very safe & had no hold ups, except about 30 minutes crossing the border to Canada for Customs & Immigration & that was done very efficiently & our driver explained hoe it would be done… Cons: It would be nice to have a cup of tea or coffee on the bus… We had soda with us, but a hot tea & a few cookies would have been lovely!! 3 hrs is a long time without a cup of tea for an Irish woman!! Tips: We had 2 passengers behind us at the back of the bus who talked LOUDLY for the full 3 hrs & we couldn’t sleep…. It would be nice if passengers would be considerate of their neighbors & keep their voices low…. We got on the bus at 9pm, which is past our bedtime as we are from North Carolina & it was just after midnight when we arrived in Vancouver…. That was 3am & when you’re in your 70’s & need to sleep or rest, it was very annoying to have to listen to 2 people talking loudly & disrupting everyone rest time close to them 😡 😡🙏🏻.
5.0
Instructions on where to get on the bus could be clearer for first timers.
5.0
Pros: The driver was very helpful and pointed out sights along the way. He also gave us information about how to efficiently get through the border crossing. Cons: Nothing - it was good.
5.0
Very comfortable. I have been using Amtrak thruway for before pandemic. The ride is superb. The staff is super friendly and nice. The bus itself is always clean. No smell or odour of any kind.
5.0
No seatbelts, theoretically wifi is there but doesn't work