Best of the Best

Only the best of the best ground travel providers consistently go the extra mile to make your trip enjoyable, comfortable and safe. These winners and honorees put passengers first, and it’s reflected in the heaps of positive reviews they received in 2021.

Best Ground Travel Provider in the United States

Amtrak, the largest passenger rail network in the country, received the highest average rating from Wanderu users in 2021. Amtrak comprises more than 40 regional trains, and on every Amtrak line, the onboard experience is top-notch: from the comfortable seats and reliable Wi-Fi, to the dining cars and friendly crew. According to passengers, for the best travel experience, riding the rails with Amtrak is the way to go.

“I had a very comfortable and spacious ride. I would recommend Amtrak as the best form of travel possible.”

Nick (Wanderu User)

2. Concord Coach Lines & Vamoose Bus

Tied for #2

“The staff were amazing! Highly recommend.”

Samantha (Wanderu User)

“Clean and comfortable environment and on-time arrival.”

Denine (Wanderu User)

“One of the best bus rides I’ve ever had.”

Jason (Wanderu User)

“The bus was clean, on time. Journey was fast and easy.”

Juhishree (Wanderu User)

“I can’t think of anything to improve. It was all wonderful.”

Nichole (Wanderu User)

Best Bus Service in the United States

1. Concord Coach Lines & Vamoose Bus

Tied for #1

You’ll see Concord Coach Lines ranking in a lot of the award categories this year. This Northeast-based bus company tied for the top spot because of its positive reviews across the board. The comfort and overall quality of their buses and the professionalism and timeliness of their crew set Concord Coach Lines apart from other bus carriers in the United States.

“I can’t think of a single thing to criticize.”

Pamela (Wanderu User)

Of the hundreds of bus companies in the United States, Vamoose stood out for its commitment to comfort onboard and is tied for the #1 Best Bus Service in the United States. Vamoose serves the New York City to Washington, D.C. area and consistently impresses passengers on this busy route with its on-time performance, comfortable coaches, and helpful crew.

“First time riding the bus and I absolutely loved the experience.”

Marilyn (Wanderu User)

“The driver was amazing, the bus was clean, and the ride was comfortable.”

Sonia (Wanderu User)

“It felt like a very community-driven bus ride.”

Matt (Wanderu User)

“Everything was great! Clean, on-time, friendly staff.”

David (Wanderu User)

“Timing was perfect and the drivers drove very safely!”

Sristam (Wanderu User)

Best Train Line in the United States

1. Amtrak Pere Marquette & Amtrak Ethan Allen Express

Tied for #1

Obviously, Amtrak dominates the United States’ passenger rail service, but we wanted to look even closer to see which of their individual lines go above and beyond. The Pere Marquette tied for the #1 Best Train Service thanks to its reliable and comfortable service between Grand Rapids, MI and Chicago, IL. Lucky you, Michiganders!

“Great overall experience and very quick. The conductors were super friendly.”

Rita (Wanderu User)

Amtrak’s Ethan Allen Express runs daily across New York and Vermont, traveling through some of the Northeast’s most scenic landscapes – especially gorgeous when covered in fall foliage. More than just the scenery launches the Ethan Allen Express to the top, though. Passengers rated this line highly for its comfortable seats, impeccable on-time performance, and helpful onboard crew.

“Clean train, seats were comfortable, on time service.”

Alison (Wanderu User)

“Best form of transportation I've ever traveled on.”

Tonya (Wanderu User)

“It was comfortable and the staff was very pleasant and funny.”

Linda (Wanderu User)

4. Amtrak Capitol Corridor & Amtrak Saluki

Tied for #4

“Prompt arrival and departure. Comfortable seats. Good value!”

Khadija (Wanderu User)

“Everything about my train travel was excellent.”

Ruth (Wanderu User)

“Everything was perfect. I could not find one thing to improve upon.”

Brad (Wanderu User)

Best Ground Travel Provider in Canada

The Canada Bus is a relatively new player on Canada’s ground travel scene, but it quickly impressed passengers with its excellent service. The Calgary-based company’s first year was in 2021, and the reviews were overwhelmingly positive, launching the newbie into the #1 spot for Best Ground Travel Provider in Canada.

“Very pleasantly surprised at how nice the bus was and how helpful the driver was. Definitely highly recommended!”

Cito (Wanderu User)

“Overall, it was an excellent trip.”

Ashley (Wanderu User)

“Great service - a quick, easy, economical and pleasant way to travel.”

Jeremy (Wanderu User)

“I wouldn’t change anything, I really enjoyed my travel experience.”

Demetrios (Wanderu User)

“The trip was smooth sailing, the staff were nice and approachable.”

Leopoldo (Wanderu User)

Check out the other categories:

Best by Feature

Carriers that offer the industry's best value, safety, WiFi, and more.

Best by Passenger Type

The favorite carriers for different kinds of travelers – from students to professionals.

Best by Region

The top bus & train carriers in each region of the United States.

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